Yoon Nam Email & Phone Number

Kirkland, Wa, Us

Minneapolis, Mn, Us

Seoul, South Korea

Experienced in identifying business challenges through data analysis and providing effective solutions.- Facilitated group project - next-generation digital transformation (Cobol to Java)- Reorganizing online business strategies for optimized performance- Creating detailed business reports for executive decision-making

Seoul, South Korea

A multi-faceted corporation involved in education, appliances, hotel, and funeral businesses. Within my team, we handle the integration and management of the group's customers' memberships on our online platform, offering comprehensive ecommerce services. •Executed annual marketing strategies, leading to platform activation and user engagement.•Revamped the membership grading system using RFM analysis with R and Python.•Spearheaded the introduction of a CRM solution by defining requirements and conducting tests.•Achieved a 120% monthly KPI in customer retention by refining AB testing processes, reducing costs by 35% YoY•Identified and resolved key customer pain points through VOC analysis, improving front-end experience and logistics integration.

Seoul, Seoul, South Korea

- Developed annual sales strategy for private label (PB) brands, including inventory and pricing management- Achieved 462% year-over-year sales growth- Developed PB products and managed purchasing based on customer behavior and sales analysis

Seoul, South Korea

•Analyzed sales data and search trends, optimizing category sales cycles and driving a monthly GMV (Gross Merchandise Volume) of 600M KRW.•Led seller onboarding and VOC analysis, enhancing back-office systems and backend operations.

Women's Clothing Online Store, Fabric Living Online Retail•Conducted market analysis and developed brand products, overseeing end-to-end fashion product sourcing and production.•Negotiated with suppliers, handled inventory, orders, and profit, driving business growth.

Master Of Science - Ms, Business Analytics

Bachelor Of Business Administration - Bba, Business Administration, 3.54

Activities and Societies: Start-up Competition(2017), Outstanding Entrepreneurship Award(2018)