Yoon Wai Yan 袁炜欣 Email & Phone Number

Singapore

Oversight of Repair and Maintenance (R&M), and Engineering operation within premise for 677 guestrooms, 5100 sqm of event spaces, 5 restaurants and various recreational facilities. Led a team of up to 15 in-house and outsource technicians. To ensure smooth operations and eliminate downtime on breakdowns. • Manage internal and external stakeholders’ expectations and perform problem solving on engineering related issues.• Perform data analysis on guests’ feedback related to Engineering, implement strategies to eliminate and reduce reoccurrence. Achieved 90.4% Working Order which is beyond KPI for the year 2020. • In charge of A&A, refurbishment, waterproofing and structural repair works.• Main liaison for monthly Fire Alarm Testing within hotel, identify fire safety hazards, ensure compliance and the functionality of all fire systems. • Review operational process and implement solutions to streamline operation. — Implemented Inventory Management for R&M team with 5S Methodology to achieve manhour savings and cost effectiveness.• Manage overall R&M P/L and budgets.

Gleneagles

• In charge of projects such as Ward Refurbishment, Toilet Renovation, RFID Inventory Management and Innovation. Responsible for project initiation, execution, completion and DLP. • Develop and manage projects progress against objectives, ensure quality within approved budgets and timeline. • Establish objectives, technical specification and BQs for ITT. In charge of tender evaluation and selection. • Ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology. Execute activities in compliance to MOH and JCI standards.• Managing stakeholders' expectations with effective communications and problem solving skills.

Bsc (Hons) Facilities Management

Facilities And Events Management

Integrated Facility Management