Yoppy Suwanto Email & Phone Number

The Ponds, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Provide leadership in Salesforce ecosystem solutions and be trusted advisor to TCS clients.

Sydney, Australia

Sydney, Australia

Contracting role to assist with Salesforce Marketing Cloud implementation as well as validating the solution in place

Sydney, Australia

My role at Airtasker is responsible for spearheading the retention strategy, including marketing automation and developing growth driving product features. This role is integral part of Airtasker's growth team.Key responsibilities:- Collaborating with the Marketing Communication Manager to design overall member journey strategy to attract retention.- Design, build and continuously improve member journey within the marketing automation and communication platforms in alignment with Airtasker's goal objective.- Leveraging ExactTarget/Salesforce Marketing Cloud tools and other software driven solutions to deliver highly dynamic and personalised content and communications.- Working closely with the product team to build product features that improve retention, within Airtasker platform, customer experience and communications.- Overseeing strategy for conversion rate and campaign optimisation, implementing a always-on A/B testing framework to drive optimisation (e.g. test creative, copy, audience segments, etc)- Developing complex segments and audience lists, using internal tools, SQL and ExactTarget that can used for all aspects of marketing.- Partnering with data team to enable & assist initiatives for CRM/data warehouse to synthesise data from various sources.- Help to develop and maintain nurture journey reporting metrics, setting targets around increasing LTV using detailed cohort and LTV analysis.

Sydney, Australia

Develop a deep understanding of Marketing Cloud platform and capabilities to create new and innovative solutions for clients. I need to be highly engaged in obtaining customer’s business and technical requirements and architecting a comprehensive solutions.In addition to supporting customers, as a Solutions Architect, I also provide guidance, validation and expertise to other members of the Global Services organisation and be engaged in multiple areas of the business and work closely with the sales, project and account management team to deliver world-class services Be a solution expert. Understand the Salesforce Marketing Cloud products, REST APIs, SDKs, scripting language (AMPScript), relational data model and capabilities. Create, manage and present an actionable technical document (blueprint) that aligns with client business needs to that of the Marketing Cloud Solution. Execute advanced configuration/development of solutions. Provide technical consultation and validation of solutions for customers, services consultants and partners. Author and execute test plans for solutions and configurations. Remain current with global industry regulations and best practices including but not limited to the SFMC training and certifications. Contribute to the advancement of the services practice by documenting solutions, creating templates and sharing best practices via knowledge sharing and repositories. Work closely with global services, sales, support and product team to support specific customer requests and escalations. Travel to client sites for onsite discovery and solutions presentations

Sydney, Australia

Provide software application consultancy, primarily to customers and secondarily to sales and marketing. Consultancy services include gap-fit analysis, user case creation, configuration and end user training along with user specific documentation and pre-sales demonstration support. I am also responsible for establishing and documenting best practice processes for consultancy and training, and on large implementations lead a team of consultants providingservices to the customer. Additionally I am responsible from end to end project life cycle that includes solution design to go live (on-site implementation) as well as providing post production support.My role is to ensure that the Customer / Account is achieving maximum satisfaction and productivity from their systems as well as meeting contractual requirements and company budget requirements.Cross functional collaboration includes working alongside internal parties, within the Global Services and Support team and also with Program Managers, Support and Business Analysts, Business Development Managers, Sales Directors to deliver consulting services.

Sydney

My primary responsibility is to be the front line of the business and functional owner. I work with the client to determine their core business requirement and translate them into a solution. I interfaced with business users to prepare and update current SDLC together with driving strategic plans towards business growth. This is achieved by consulting with the client to build data model and campaign trigger scheduling and requirement.Technologies used is Unica Campaign Marketing Tool.Other responsibility is to drive and influence the internal process improvements and standard delivery project within the company. It is aimed to reduce project turn around time by creating sets of structure, communication standards, process and standard guideline for cross-functional team to follow in-shore and off-shore.

Sydney

My primary responsibility is to manage the development as well as the implementation of our in-house developed online legal compliance training product called Salt (Self Administered Legal Training).Salt is a multi-award winning program technology that specializes in the delivery of compliance training, governance and risk management. This is a multi-tenant software as a service application used by many blue chip companies and was considered as one of the first major implementation of ASP 1.1. in Australia.http://www.lawyersweekly.com.au/news/salt-the-compliance-websiteThroughout my career, I've also worked on numerous internal and commercial focused project with the firm.Please see the projects that I have listed below.

Sydney

Sydney

Bachelor Of Science (B.Sc.), Computer Science

Activities and Societies: Basketball society and Computing Society

Diploma Of Information Technology, Computer Software Engineering

Activities and Societies: Indonesian Student Association

Higher School Certificate