York Kwan Email & Phone Number

Calgary, Alberta, Canada

- Developed Copado scripts to automate Salesforce testing, streamlining deployment processes and ensuring robust quality control for complex workflows- Created and executed AEM front-end pixel-perfect tests using Java Selenium with image recognition, leveraging BrowserStack for cross-browser and device validation on IntelliJ with Maven libraries- Conducted functional and automation testing for React web applications integrated with Firebase backends, ensuring seamless performance and user experience- Tested Visualforce web/Power Apps front-end applications linked to Salesforce back-end systems, verifying end-to-end functionality and data integrity- Managed and tracked test cases using Xray integrated with Jira, documenting test strategies, execution results, and workflows in Confluence and GitHub for collaborative transparency

Calgary, Canada Area

- Infrastructure and platform performance tester identifying system bottlenecks and reporting unoptimized client/server behavior- Provide real-time monitoring software for client/server test benches- Coaching and bringing R&D testing team up to industry performance testing standards- Coached and completed performance testing for company's largest client providing insight and innovation to their performance test team

Calgary, Alberta, Canada

- Functional, regression, and automation testing involving the service bus transporting data to and from backend databases to frontend apps- Provided SIT and Production support for major releases along with troubleshooting defects to their code root- Created an automation framework as a soapUI plugin to provide custom automation for Shaw's testing strategy that integrates with deployment and automated regression testing

Calgary, Alberta, Canada

- Performance tested major client facing apps such as ATB's mobile app and provided improvement and risk reports- Wrote automated scripts using LoadRunner for mobile and webpage content- Instructed existing performance testing team on test strategies and report coverage

- Performance tester responsible for load testing all western Canadian projects at Mark’s and FGL- Major projects included: Marks.com, Sportchek.ca, Fastfind fulfillment services, and Imagewear corporate services- Load tested numerous back-line legacy apps for modernizing and operating system migration

- Evaluated best feature to cost load testing tools which compared Loadrunner, Neoload, JMeter, Grinder, and LoadUI saving the company over $100,000 worth in costs- Web and server application performance testing with Loadrunner, Neoload, and Jmeter- Tool creation for gathering log4j transaction performance metrics- Interpreted and presented performance results as business understandable graphs and charts

- Main test developer automating test cases for the ShawGo project- Regression tested phone services and phone number migration services- Mentored offshore resources in handling load testing for the ShawGo project

Main tester testing company website critical improvements such as: - full ETL database migration testing from SQL to postgreSQL - complete user interface revamp - integration testing from front business facing consoles to back-end batch jobs and processes - hosted company wide simultaneous live performance testing - full architecture, performance, and ETL migration testing from a standalone product to a SAAS based- Developed testing frameworks using ruby and watir to test the main application's API- Developed C# nUnit test cases using Visual Studio in the WCF framework

HP QuickTest Pro and Quality Center automation specialist.Architecture Quality Assurance for web services and jcaps.

Mercury QuickTest Professional and Quality Center automation specialist.Wrote training and management guide for leading QuickTest professional teams.

- Performance Tested web modules using LoadRunner- Aided data creation based upon test scenario using SQL statements on test environments- Implemented workarounds for production scenarios that weren't possible on the test environment