Yorkshire, Taylor & Associates, specializes in helping seniors navigate Medicare. We help seniors choose the best Medicare Advantage or Medicare Supplement/Medi-Gap plan to receive additional healthcare benefits, often at no additional monthly cost.We also help seniors with limited income file for a Medicare Savings Program that helps pay premiums, deductibles, and co-pays.Optimizing health and wealth protection with smart insurance solutions. Yorkshire, Taylor & Associates is an insurance agency that provides consumers and businesses with health and life insurance protection.• Administrated the work of the project management plan, accomplishing the project objectives as defined in the project scope statement. Guided leadership in managing the project team, communication with stakeholders, and managing expectations.• Managed complex sales cycles including cross-selling, prospecting, refining sales closing agreements, statements of work, and deal finalization.• Directed daily work assignments for a staff of more than 10 members, tracking all work against project schedules while consistently reevaluating projects to identify short falls in manning, budget, and timelines.• Streamlined proactive changes in project scope to identify and rectify potential issues while devising contingency plans to address potential concerns.• Report out on status to product teams and management via Project Status and PDP Reviews.— Sales with increasing levels of responsibility while Managing complex sales cycles (Cross-Selling, Prospecting, Refine Sales Closing Agreements & Techniques)— Strong time management, project scheduling skills, manages task assignments, and tracks work against schedule as well as a talent for consistent revaluation and problem-solving skills

— Coordinated with Product Management to translate key functionality and benefits into core business value messages. Recovered customer accounts and increased sales by 13%— Managed, trained, and lead a team of 13 implementation consultants while traveling domestically and internationally 75% of the time — The confidence to build relationships with clients, colleagues, managers, and business users. — Negotiate, define, communicate and manage the scope, schedule, execution, and closeout of projects with internal and external stakeholders— Implemented policies and procedures that helped reduce expenses and overhead, while increasing end-user productivity— Successfully manage multiple projects with varying timelines simultaneously from design to implementation in parallel under tight timeframes— Collaborates and communicates with internal, and external management and operations to create and deliver creative cost-effective solutions and high-quality solutions for systems design, project progress, and issue resolution— Identify opportunities and implement actions items to achieve efficiencies— Leaned on and looked to by management for problem-solving and advice to solve implementation-related challenges.— Defined cloud architecture, design, and implementation plans for hosting complex application workloads on MS Azure

— Strong understanding of the mortgage industry, mortgage-backed securities, financial marketplace trends, and capital markets— Managed and grew a loan portfolio by regularly exceeding sales targets by 20-50%— Met benchmarks in multiple facets including profitability and credit quality— Managed a loan pipeline averaging 50+ loans that totaled $25M in financing— Analyzed potential loan markets to develop prospects for new loans referrals for conforming and non-conforming loans through effective marketing— Facilitate meetings with stakeholders to drive process improvements around delivering quality experiences— Secure leads via telemarketing and networking with real estate professionals and builders— Responsible for troubleshooting, and network administration

— Identify operating process issues as well as provide root cause analysis and solution recommendations— Managed a team of Project Managers, Migration Coordinators, and installers responsible for the scheduling of field technicians for user moves, password resets, and policy changes using Active Directory & Novell Console One within 12 Comerica Bank locations with 200 end users per site— Plan, design, implement and manage projects as part of a regional team— Initiate, plan, schedule, estimate, provide forecasting, and variance analysis, coordinate, control, manage and deliver all activities for projects and related release initiatives — Sets and manages project expectations with team members and other stakeholders— Provided Domain, LAN/WAN, hardware, and software support for over 1,500 corporate office users and more than 6,000 clients including The City of Troy, Aon Insurance, Comerica Bank, Computer Science Corporation, Ford Motor Headquarters, Ford Motor Credit

— Experience with schedule management, and resource management with a wide range of program metrics— Identify, engage, and collaborate with senior executives to ensure the success of identified initiatives on behalf of the growth execution team, forging relationships with senior leaders— Proven ability to effectively and proactively manage changes in project scope— Strong facilitation and presentation skills with both internal and external senior executive stakeholders and ability to achieve consensus amongst a group and resolve conflicts effectively— Configuration of Cisco Routers, HP Imaging Printers, and HP Jet Directs print servers, over local and wide area networks— Converted, Transferred, and Inputted data from Unix servers to Oracle database servers and Windows Servers with Symantec ProComm

Infantry, Security and Logistics OperationsVilseck, Germany, Bosnia Herzegovina, and Ukraine—Received Honorable Discharge Vilseck, Germany.