Yessica Oscar 翁億家

Yessica Oscar 翁億家 Email and Phone Number

Tech Support Manager @ PT JST SOFTWARE INDONESIA
Jakarta, Indonesia
Yessica Oscar 翁億家's Location
Kelurahan Penjaringan, Jakarta, Indonesia, Indonesia
Yessica Oscar 翁億家's Contact Details

Yessica Oscar 翁億家 personal email

Yessica Oscar 翁億家 phone numbers

About Yessica Oscar 翁億家

A seasoned professional with a unique blend of expertise spanning HRIS, ERP, accounting software, and HR practices, complemented by a profound understanding of Chinese business culture. With over 3 years dedicated to HRIS, 2 years in ERP, and 3.5 years immersed in accounting software, my journey has been marked by diverse experiences that have enriched my skill set and perspective.My career has taken me on immersive business trips to Singapore and Malaysia, where I gained invaluable insights into international business practices. Additionally, my pre-graduate internships provided me with a well-rounded foundation, encompassing roles ranging from marketing officer to tax accountant and assistant lecturer in statistics.Currently, I am thriving in my role within a recruitment platform, where I engage in a spectrum of activities including data analysis, strategic planning, and team training. I specialize in assisting the headhunting & RPO team, leveraging my expertise to create a talent pool of Mandarin speakers tailored to meet client requirements. Moreover, I excel in matching candidates from our talent pool to the specific needs of our clients, facilitating successful placements. Using English and Mandarin with over 3 years of practical application in both languages in professional contexts.Driven by a passion for continuous learning, I am currently engaged in self-study to understand and implement payroll practices in compliance with the new 2024 tax regulations in Indonesia. I believe in staying ahead of industry trends and regulatory changes to deliver value-added solutions to my organization and clients.I am deeply committed to fostering meaningful connections and nurturing relationships, both professionally and personally. My curiosity and eagerness to learn enable me to adapt to new challenges and contribute effectively to the success of my team and organization.

Yessica Oscar 翁億家's Current Company Details
PT JST SOFTWARE INDONESIA

Pt Jst Software Indonesia

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Tech Support Manager
Jakarta, Indonesia
Yessica Oscar 翁億家 Work Experience Details
  • Pt Jst Software Indonesia
    Tech Support Manager
    Pt Jst Software Indonesia
    Jakarta, Indonesia
  • Kupu Id
    Product Operations Manager (Talent Acquisition & Operations)
    Kupu Id Jan 2024 - Mar 2024
    Jakarta Metropolitan Area
    have the privilege of guiding a team of 5 talented individuals with diverse backgrounds but without HR expertise, together, we focus on:1. Spearheading experiments to optimize screening calls for candidates with Mandarin skills, striving to uncover the most effective approaches;2. Conducting immersive training sessions and kick-offs, empowering team members to conduct screening interviews based on our experimental discoveries. Cultivating a culture of continuous learning and exploration… Show more have the privilege of guiding a team of 5 talented individuals with diverse backgrounds but without HR expertise, together, we focus on:1. Spearheading experiments to optimize screening calls for candidates with Mandarin skills, striving to uncover the most effective approaches;2. Conducting immersive training sessions and kick-offs, empowering team members to conduct screening interviews based on our experimental discoveries. Cultivating a culture of continuous learning and exploration is at the heart of our approach;3. Daily analysis of team performance metrics and individual contributions fuels collaborative efforts to identify areas for improvement and refine strategies for superior results;4. Translating data findings into actionable strategies, our aim is to enhance both the quantity and quality of candidates reached through our platform. Strategic enhancements are implemented to elevate candidate engagement and satisfaction;5. Embracing a philosophy of continuous iteration, we refine our strategies based on experiment results and feedback. Through fostering innovation and agility, we strive to create an environment where every team member can thrive;6. Assisting the headhunting & RPO team in creating a talent pool of Non & Mandarin speakers to meet client requirements;7. Supporting the headhunting & RPO team in matching candidates from our talent pool to the specific requirements of their clients. Show less
  • Kupu Id
    Product Operations Manager (Private Domain)
    Kupu Id Nov 2023 - Jan 2024
    Central Jakarta, Jakarta, Indonesia
    have the privilege of guiding a team of 7 talented individuals with diverse backgrounds but without HR expertise, together, we focus on:1. Pioneering experiments to optimize screening calls for candidates on our platform, striving to uncover the most effective approaches;2. Conducting immersive training sessions and kick-offs, empowering team members to conduct screening interviews based on our experimental discoveries. Cultivating a culture of continuous learning and exploration is at… Show more have the privilege of guiding a team of 7 talented individuals with diverse backgrounds but without HR expertise, together, we focus on:1. Pioneering experiments to optimize screening calls for candidates on our platform, striving to uncover the most effective approaches;2. Conducting immersive training sessions and kick-offs, empowering team members to conduct screening interviews based on our experimental discoveries. Cultivating a culture of continuous learning and exploration is at the heart of our approach;3. Daily analysis of team performance metrics and individual contributions fuels collaborative efforts to identify areas for improvement and refine strategies for superior results;4. Translating data findings into actionable strategies, our aim is to enhance both the quantity and quality of candidates reached through our platform. Strategic enhancements are implemented to elevate candidate engagement and satisfaction;5. Embracing a philosophy of continuous iteration, we refine our strategies based on experiment results and feedback. Through fostering innovation and agility, we strive to create an environment where every team member can thrive. Show less
  • Kupu Id
    Product Operations Manager
    Kupu Id Sep 2023 - Nov 2023
    Jakarta, Indonesia
    - Conduct comprehensive daily analysis of job provider acquisition data derived from telesales and organic channels and perform daily data analysis based on A/B tests and experiments;- Collaborate with teams to optimize performance of acquisition strategies;- Translate data findings into actionable strategies to enhance job posts and Job Providers fulfillment;- Work closely with cross-functional teams including data, Key Account, and product team to implement strategic… Show more - Conduct comprehensive daily analysis of job provider acquisition data derived from telesales and organic channels and perform daily data analysis based on A/B tests and experiments;- Collaborate with teams to optimize performance of acquisition strategies;- Translate data findings into actionable strategies to enhance job posts and Job Providers fulfillment;- Work closely with cross-functional teams including data, Key Account, and product team to implement strategic improvements;- Analyze user behavior and interaction patterns to identify areas for optimization;- Implement A/B tests and experiments to evaluate the impact of changes made based on data analysis;- Continuously iterate and refine strategies based on experiment results to drive optimal job provider activity.1st Sept 2023 - 17th Nov 2023: Business Operation Department20th Nov 2023 - 20th Jan 2024: Private Domain Department22th Jan 2024 - Present: Talent Acquisitions (TA) & Operation Department Show less
  • Flash Express
    Product System Deputy Expert Of Hris
    Flash Express Jun 2023 - Aug 2023
    Jakarta, Indonesia
    - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to… Show more - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to meet those needs, also analyze priority;- Deliver a PRD to optimize the product functions which can fully satisfy user needs;- Follow up the progress of the project, including communicating with Chinese Team, pushing the product plan launch, testing to ensure the quality of the project;- Deliver training programs to ensure HR employees understand how to effectively utilize the HRIS;- Collaborate with Beijing & IT teams to ensure system availability, reliability, and security;- Handle system configurations, updates, and maintenance, and monitor system performance to identify and resolve any issues;- Improve skills of IT & Product and learn knowledge of HR to get better understanding of user needs;- Share experience with team members and help product specialist to develop professional skills.Ideas:1. Give an idea about User Satisfaction Survey (Create + Send to Users);2. Give an idea to have a regular meeting where we teach each other about the new features, optimizations, etc;3. Create a template to be used on our weekly meeting with Users.Product Designs: create the prototype for every BRD based on Users' requirement to communicate with Beijing Team. Show less
  • Flash Express
    Product System Deputy Expert Of Hris
    Flash Express Apr 2023 - Jun 2023
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to… Show more - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to meet those needs, also analyze priority;- Deliver a PRD to optimize the product functions which can fully satisfy user needs;- Follow up the progress of the project, including communicating with Chinese Team, pushing the product plan launch, testing to ensure the quality of the project;- Deliver training programs to ensure HR employees understand how to effectively utilize the HRIS;- Collaborate with Beijing & IT teams to ensure system availability, reliability, and security;- Handle system configurations, updates, and maintenance, and monitor system performance to identify and resolve any issues;- Improve skills of IT & Product and learn knowledge of HR to get better understanding of user needs;- Share experience with team members and help product specialist to develop professional skills.Ideas:1. Give an idea about User Satisfaction Survey (Create + Send to Users);2. Give an idea to have a regular meeting where we teach each other about the new features, optimizations, etc;3. Create a template to be used on our weekly meeting with Users.Product Designs: create the prototype for every BRD based on Users' requirement to communicate with Beijing Team. Show less
  • Flash Express
    Senior Product System Specialist Of Hris
    Flash Express Jan 2022 - Mar 2023
    Jakarta, Indonesia
    - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to… Show more - Managing and optimizing the HRIS software within an organization;- Support the HR department in effectively utilizing the HRIS and ensuring its smooth operation;- Get deep understanding of the working process of HR department and other related departments;- Get deep understanding also analyzes HR processes and identifies opportunities for process improvement and automation using the HRIS;- Work closely with HR teams to understand their requirements and configure the system to meet those needs, also analyze priority;- Deliver a PRD to optimize the product functions which can fully satisfy user needs;- Follow up the progress of the project, including communicating with Chinese Team, pushing the product plan launch, testing to ensure the quality of the project;- Deliver training programs to ensure HR employees understand how to effectively utilize the HRIS;- Collaborate with Beijing & IT teams to ensure system availability, reliability, and security;- Handle system configurations, updates, and maintenance, and monitor system performance to identify and resolve any issues;- Improve skills of IT & Product and learn knowledge of HR to get better understanding of user needs;- Share experience with team members and help product specialist to develop professional skills.Ideas:1. Give an idea about User Satisfaction Survey (Create + Send to Users);2. Give an idea to have a regular meeting where we teach each other about the new features, optimizations, etc;3. Create a template to be used on our weekly meeting with Users.Product Designs: create the prototype for every BRD based on Users' requirement to communicate with Beijing Team. Show less
  • The Seventh Metallurgical Construction Group Co.(Smcgc)
    Human Resource Supervisor
    The Seventh Metallurgical Construction Group Co.(Smcgc) Jan 2021 - Dec 2021
    Jakarta, Indonesia
    - Contributes to the development and implementation of HR policies, procedures, and guidelines;- Ensure compliance with employment laws and regulations and work with HR staff to communicate and enforce policies consistently;- Oversees the maintenance of HR databases and employee records, ensuring data accuracy and confidentiality;- Generate HR reports and analytics to support decision-making and compliance requirements;- Stays up-to-date with employment laws, regulations, and… Show more - Contributes to the development and implementation of HR policies, procedures, and guidelines;- Ensure compliance with employment laws and regulations and work with HR staff to communicate and enforce policies consistently;- Oversees the maintenance of HR databases and employee records, ensuring data accuracy and confidentiality;- Generate HR reports and analytics to support decision-making and compliance requirements;- Stays up-to-date with employment laws, regulations, and industry trends, ensuring the organization's HR practices align with legal requirements;- Accurately and timely processing payroll for employees, includes calculating wages, salaries, overtime, bonuses, and deductions based on relevant payroll laws, company policies, and employee information;- Tracks and manages employee attendance records, including absence, sick leave, time off, etc.;- Stay updated on changes in payroll regulations and adjust payroll processes and procedures accordingly;- Handle payroll tax calculations, deductions;- Maintains accurate and confidential payroll records, including employee details, timekeeping records, and payroll reports;- Seeks opportunities to streamline and improve payroll processes, such as automation, standardization, or process enhancements. Show less
  • Mekari
    Senior Software/ Product Trainer Specialist And Expert (Hris And Ais)
    Mekari Jul 2020 - Dec 2020
    Jakarta, Indonesia
    - Designs and develops training programs and materials for software applications;- Identify training objectives, and create engaging training materials, including manuals, presentations, videos, and online modules;- delivers training sessions to users, both in-person and remotely to ensure Users also New Joiners understand the software's features, functionality, and best practices, also conduct online training sessions using video conferencing tools;- Provides ongoing support to… Show more - Designs and develops training programs and materials for software applications;- Identify training objectives, and create engaging training materials, including manuals, presentations, videos, and online modules;- delivers training sessions to users, both in-person and remotely to ensure Users also New Joiners understand the software's features, functionality, and best practices, also conduct online training sessions using video conferencing tools;- Provides ongoing support to users by answering questions, troubleshooting issues, and resolving software-related problems;- Customize training programs to address specific user requirements and adapt training materials to accommodate different learning styles and skill levels;- Stays updated on software updates, new features, and releases then incorporate these updates into training materials and deliver training sessions to familiarize Users with the latest software enhancements;- Evaluates the effectiveness of training programs through assessments, surveys, and feedback from participants;- Creates and maintains training documentation, such as user guides, FAQs, and knowledge base articles to provide users with self-paced learning options and reference materials;- Migrate guidebooks to its web;- Part of Mekari Online Course Team.(Per 20th April 2020)- Create and develop Mekari Online Course (transform Offline Training into Online Training purposes)- Do voice over for the video- Create and edit video plus combine with audio- Migrate from 1 platform to another (Online Course purposes)- Translate Talenta Guidebook from Indonesian to English(Per 4th Quarter of 2020)- PIC of STIE YKPN (6 classes)- PIC of "Jurnal, Integrated Software" Course Project- Update & create new/ existing guidebook Show less
  • Mekari
    Product/ Software Trainer Specialist And Expert (Hris And Ais)
    Mekari Aug 2019 - Jul 2020
    Greater Jakarta Area, Indonesia
    - Designs and develops training programs and materials for software applications;- Identify training objectives, and create engaging training materials, including manuals, presentations, videos, and online modules;- delivers training sessions to users, both in-person and remotely to ensure Users also New Joiners understand the software's features, functionality, and best practices, also conduct online training sessions using video conferencing tools;- Provides ongoing support to… Show more - Designs and develops training programs and materials for software applications;- Identify training objectives, and create engaging training materials, including manuals, presentations, videos, and online modules;- delivers training sessions to users, both in-person and remotely to ensure Users also New Joiners understand the software's features, functionality, and best practices, also conduct online training sessions using video conferencing tools;- Provides ongoing support to users by answering questions, troubleshooting issues, and resolving software-related problems;- Customize training programs to address specific user requirements and adapt training materials to accommodate different learning styles and skill levels;- Stays updated on software updates, new features, and releases then incorporate these updates into training materials and deliver training sessions to familiarize Users with the latest software enhancements;- Evaluates the effectiveness of training programs through assessments, surveys, and feedback from participants;- Creates and maintains training documentation, such as user guides, FAQs, and knowledge base articles to provide users with self-paced learning options and reference materials;- Migrate guidebooks to its web;- Part of Mekari Online Course Team. Show less
  • Pt. Itech Global Solutions
    Oracle Fusion Functional Consultant
    Pt. Itech Global Solutions Jul 2017 - Jul 2019
    Greater Jakarta Area, Indonesia
    - Exploring Oracle Fusion General Ledger- Self-explore in Oracle Fusion Financial Modules- Self-explore in Oracle Fusion Human Capital Management Modules- Self-explore in Oracle Fusion Sales- Exploring Oracle E-Business Suite in Financial Modules- Marketing Campaign Member to introduce company and the products/ services offered by the company.- Representing a company as Oracle E-Business Suite Trainer in Singapore to introduce new system to end users.- Project… Show more - Exploring Oracle Fusion General Ledger- Self-explore in Oracle Fusion Financial Modules- Self-explore in Oracle Fusion Human Capital Management Modules- Self-explore in Oracle Fusion Sales- Exploring Oracle E-Business Suite in Financial Modules- Marketing Campaign Member to introduce company and the products/ services offered by the company.- Representing a company as Oracle E-Business Suite Trainer in Singapore to introduce new system to end users.- Project Manager for Internal Project Simulation Show less
  • Deloitte
    Deloitte Tax Solution - Global Employer Services
    Deloitte Feb 2017 - May 2017
    Greater Jakarta Area, Indonesia
    - Prepare Tax Return for Individual Taxpayers- Create ID Billings for Individual Taxpayers- Prepare Tax Return's Documents to be send- Input Individual Taxpayers's Data into e-Filing- Input Tax Return's Data into e-SPT
  • Kap Gatot Permadi, Azwir, & Abimail
    Tax Officer
    Kap Gatot Permadi, Azwir, & Abimail Sep 2016 - Dec 2016
    Jakarta Metropolitan Area
  • Universitas Tarumanagara
    Marketing Staff
    Universitas Tarumanagara Sep 2015 - Dec 2016
    Greater Jakarta Area, Indonesia
    - Prepare Promotion needs- Presentate about UNTAR's programs to the high school students and their parents local or out of town
  • Universitas Tarumanagara
    Assistant Laboratory Of Quantitative Management
    Universitas Tarumanagara Feb 2016 - Nov 2016
    Greater Jakarta Area, Indonesia
    - Prepare materials according to the SOP- Tutoring the materials- Give the homework for students- Prepare exam's essays- Give feedback to the students

Yessica Oscar 翁億家 Skills

External Audit Microsoft Excel Management Microsoft Office Microsoft Word Powerpoint Public Speaking Presentation Skills Management Consulting Consulting Oracle Financials English Business English Business Process Business Development Business Management Cosmetics Beauty Industry Start Ups Start Up Consulting Start Ups Management Distributors Functional Training Traim Training

Yessica Oscar 翁億家 Education Details

Frequently Asked Questions about Yessica Oscar 翁億家

What company does Yessica Oscar 翁億家 work for?

Yessica Oscar 翁億家 works for Pt Jst Software Indonesia

What is Yessica Oscar 翁億家's role at the current company?

Yessica Oscar 翁億家's current role is Tech Support Manager.

What is Yessica Oscar 翁億家's email address?

Yessica Oscar 翁億家's email address is ye****@****ail.com

What is Yessica Oscar 翁億家's direct phone number?

Yessica Oscar 翁億家's direct phone number is +62812865*****

What schools did Yessica Oscar 翁億家 attend?

Yessica Oscar 翁億家 attended Universitas Tarumanagara, English First For Adults, Xinya College Indonesia, Universitas Tarumanagara.

What skills is Yessica Oscar 翁億家 known for?

Yessica Oscar 翁億家 has skills like External Audit, Microsoft Excel, Management, Microsoft Office, Microsoft Word, Powerpoint, Public Speaking, Presentation Skills, Management Consulting, Consulting, Oracle Financials, English.

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