Feature Editor promoted to Senior Copy Editor at a fresh website for marginalized voices (was DG Sentinel)—• Mentored authors to polish their own narratives, cited for "Stunning," "Inspired edits," "An absolute gem!"• Rewrote writing standards in internal Author Guidelines.• Cited for “Literary alchemy,” "Real respect for your editing grasp and sensitivity with language," "Amazing work on multiple sections." "You blew us away, how you jumped right in with heart ablaze and genuine desire to make a difference."• Reviewed all content for English that is correct and colloquial, not bookish.• Edited as little as possible and as much as needed, for appeal, readability, and clarity• Made final decisions about which stories, articles, and photo images to publish• Provided leadership and support to many teams• Determined the most appropriate internal communications strategy for the team, and met with the wider leadership team and report on progress and activities

• Wrote a How-To book on raising kids—"Guerilla Parenting." For the blog version, click link above.• Guerilla Parenting is a fierce approach to attack the central issues of a parent—never attacking your kids, mind you, but the issues.• ◘…Diabolical methods? Subversive techniques? You be the judge…◘

• Interviewed veteran SME (the app designer) extensively to document proprietary systems that calculate metrics for Money Managers and Allocators.• Led remote calls with Operations and Technical staff for knowledge transfer. • Produced new Orientation Guide.

• Documented services offered to Chase consumers internally and externally - Application Programming Interfaces.• Drew feedback from technical experts onshore and off to document each API.• "You have significantly helped progress the Chase Developer Portal forward."• "Thanks for your humor, your speed, and your thorough grasp of our needs."

• Wrote client “success stories” as marketing sales support for the software website. Rebranded the source material from original case studies. Worked directly with the Graphic Designer. • Edited marketing brochures to promote a new proprietary software package.

• Worked with Technology, Managers, and Business units to debut reusable frameworks, posting content on Wikis using unique markup language.• Managed content and presentation of 17 Wikis - daily - for a better user experience. • Published changes to systems and introduced new application deployments.

• Edited planning documents, Standard Operating Procedures, Technical Design Documents, instructional manuals, and training materials for customized software named OneMD. • Edited Epic documents, which summarize customer feedback known as User Stories.

• Rewrote all core banking procedures based on new diagrammed process maps. New procedures reengineered the entire bank's business process model.• Instituted both a new look and feel for narrative procedures, and a change in tone to make all text shorter, clearer, more direct.

The SEC mandated clearing agencies to fortify Systems Compliance and Integrity (SCI).• Performed gap analyses to match SEC guidance in the process of editing 200 manuals.• Edited policies and procedures documents for compliance with new SEC regulations.

TMF project brought all study documentation online, for Clinical Trials to be ever 'inspection-ready.'• Researched, prepared and edited new forms, business reports, manuals, guidelines.• Crafted the visual aspect of presentations from strategy development to slide decks.• Leveraged branding guidelines for compelling stories using the simplest graphics.

• Edited user guides to government specs for new applications that process mortgage pools. • Performed gap analysis comparing US Dept. of Housing & Urban Development (HUD) operations template to the bank's own runbook. • Designed brochures promoting mobile products at business conferences for Government National Mortgage Association.

Image capture revolutionized check processing by eliminating the paper check after scanning. • Wrote and published user guides to new or enhanced Operational Processing guides.