Yoselin Pearce Email & Phone Number

San Francisco, CA, US

Remote

• Responsible for the implementation of new business processes across all departments and management of supply chain for the company’s entire product line during a rapid-growth phase
• Evaluated and established a suite of software solutions to help all functions of the business operate more efficiently – this included Shelvspace (Sales CRM), Shipbob (3PL), ShipStation (Shipping), WooCommerce.
• Developed systems to routinely track and forecast company growth; regularly presented this information to the CEO during weekly touchpoints
• Oversaw all stages of a new product launch, including artwork ideation, vendor selection, listing on e-commerce sites, and distribution across multiple warehouses
• Transformed how the business monitors retail and wholesale purchase trends, which led to improvements in inventory decisions, identification of growth segmented by sales channel, and an understanding of consumer behavior

Long Beach, California, United States

• Launched and managed a national sales team consisting of seven employees
• Designed an “Order Forecast” spreadsheet, which allowed sales to be tracked and forecasted at the account-level, which helped create individual sales targets for the team
• Standardized the onboarding process for newly hired team members, which included in-depth training resources, agenda templates, video tutorials, and collaboration best practices (sales enablement)
• Introduced a new system to track the team’s performance which included KPI’s such as daily activity, new account sign-ups, and conversion rate (sales operations)

Los Angeles, California, United States

• Introduced a new health and wellness product into the retail space across Los Angeles and Orange County, which established a strong foundation to be repeated in other major markets
• Built an ongoing list of prospects, handled cold calls and visits, pitched the product to decision makers, and created an email drip campaign to follow up and close sales
• Managed active accounts by maintaining positive relationships through regular check-ins, designing and restocking marketing materials, and ensuring customer satisfaction
• Conserved time by creating a repository of reusable materials, which included email templates, pitch points, and step-by-step guides outlining how to successfully launch an account

Remote

Phetchabun, Thailand

- Taught and managed 10 different classrooms consisting of 40+ Thai students each- Structured English conversation, writing, grammar, and cultural lesson plans for different levels- Coordinated daily with primarily Thai-speaking directors to explain goals and plans- Created and updated training guides for all current and incoming foreign teachers.

Los Alamitos, CA

• Designed team management systems such as onboarding packets, content production calendars, and approval processes
• Launched weekly meetings with department managers and followed them with bi-weekly meetings among the 40+ people team to resolve issues and keep our agency moving unanimously
• Monitored 100+ digital assets to send monthly client reports demonstrating content highlights, progress updates, and shifted focuses
• Established seasonal celebrations to create a professional, positive, warm and welcoming office environment for employees
• Planned the holiday parties as well as purchased decorations, managed external vendors, and helped set up day-of alongside colleagues
• Fostered relationships with clients to create open communication, align goals, and flourish brands

Los Alamitos, CA

• Assisted with on-site and in-studio photo and video shoots – this included purchasing props, setting up for the shoots, and ensuring shot lists were followed
• Defined content calendars for the social media team to ensure a variety of content to keep audiences engaged

Long Beach, CA

· Provided tours to a variety of groups · Coordinated crafts for children to create a memorable learning experience· Greeted and oriented visitors in a courteous, prompt, and professional manner· Lead visitors through points of interest and provided useful and interesting information in a narrative format· Assisted in the planning and coordination of.