Yoselin Silva
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Yoselin Silva Email & Phone Number

Project and Relationship Management professional | ITIL certified | Enthusiastic about technology, learning, and helping people achieve their goals. at Dell Technologies
Location: Dublin, County Dublin, Ireland 11 work roles 2 schools
1 work email found @dell.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Project and Relationship Management professional | ITIL certified | Enthusiastic about technology, learning, and helping people achieve their goals.
Location
Dublin, County Dublin, Ireland
Company size

Who is Yoselin Silva? Overview

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Quick answer

Yoselin Silva is listed as Project and Relationship Management professional | ITIL certified | Enthusiastic about technology, learning, and helping people achieve their goals. at Dell Technologies, a company with 270292 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Yoselin Silva.

Yoselin Silva previously worked as Technical Support Engineer at Dell Technologies and Content Manager at Tendencianet. Yoselin Silva holds Technical In Data Processing, It from Itjo "Instituto Tecnico Jesus Obrero".

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{first}_{last}@dell.com
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Profile bio

About Yoselin Silva

A dynamic and motivated Systems Engineer boasting a decade of Project Management expertise, adept at navigating the project development life cycle and mitigating risk in IT strategies. Complemented by a three-year background in Sales (products and services), business development, and Customer Support. Keen on continuous learning and dedicated to achieving excellence in customer success and technology.I have operated my own business successfully for five years. It was a catering service where I applied my project management skills and gained experience as a manager. I considered all the security aspects and compliance with food authority regulations.Passionate about technology, learning, and helping people achieve their goals._________________________________________________________________________Knowledge 📌Coaching📌ITIL 4 Foundation in Service Management📌Knowledge of the PMI methodology for project management📌Banking systems📌Agile📌Business Analyst_________________________________________________________________________Technical Skills📌Problem Management📌Supplier Management 📌Project Risk Management 📌Incident resolution📌Understanding of full software lifecycle📌Programming_________________________________________________________________________Core Skills:📌Self Motivated📌Strong planning, organization, and multi-tasking skills📌Leadership📌Easy to build relationships📌Analytical and problem-solving skills_________________________________________________________________________My nontechnical passions are hiking, dancing, and meeting incredible people. I am sure you are one, so message me if you are interested in knowing more about me 😀

Listed skills include Project Management, Mysql, Software Development, Microsoft Sql Server, and 32 others.

Current workplace

Yoselin Silva's current company

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Dell Technologies
Dell Technologies
Project and Relationship Management professional | ITIL certified | Enthusiastic about technology, learning, and helping people achieve their goals.
round rock, texas, united states
Employees
270292
AeroLeads page
11 roles

Yoselin Silva work experience

A career timeline built from the work history available for this profile.

Technical Support Engineer

Current

Dublin, County Dublin, Ireland

  • Providing Systems Management technical support for Hyper-Converged Infrastructure solutions, i.e., Open Manage Enterprise, Secure Connect Gateway, and PowerEdge servers.
  • Managing resolution of complex cases by phone, remote sessions, and email and working closely with the customer until complete resolution.
  • Documenting relevant information, ensuring the customer is informed in a timely manner regarding the overall progress of their issue.
  • Resolving customer issues, working closely with the Engineering, and other multi-functional tech teams from enterprise customers.
  • Providing qualified information to Engineering to improve product quality and reliability.
  • Negotiating with customers quality closures when the solution will be provided in future releases so the Team can maintain high KPIs due to finishing cases quickly.
Jul 2021 - Present

Content Manager

Tendencianet

Spain

  • Performance analysis of websites
  • Site optimization reports
  • Reviewing and testing functionality/ content for new release of websites and bespoke systems
  • Creating content
  • Identifying opportunities at the websites for updates, new design, improvements, so on, to generate more business for the company
Dec 2019 - May 2020

Owner – General Manager

Al Punto

Dublin, Ireland

  • Supervised and took care of all business operations aspects (suppliers, hiring and training staff, budgeting, sales, Marketing, business development, managing issues, quality control).
  • Managed across diverse teams and stakeholders, executing meetings and preparing presentations to discuss new services.
  • Assured compliance with food authority regulations and updated controls and records daily.
  • Onboarded, created, and maintained project plans for services involving large groups of clients.
  • Supervised and mentored the staff to improve performance.
Dec 2014 - Mar 2020

Project Management Profession

Al Punto

Dublin, County Dublin, Ireland

Dec 2014 - Mar 2020

It Project Consultant

Bank Activo Banco Universal, C.A

  • Generated implementation plans for projects with the teams and monitored their compliance.
  • Assisted Senior Project Managers with daily duties (mail, scheduling of Project related tasks).
  • Ensured all stakeholders were entirely informed of the project updates.
  • Supported the project leaders in writing project documentation and reports.
  • Organised and attended regular follow-up meetings to track scope, milestones, and deliverables.
  • Worked within multiple teams across the bank to execute project deliverables.
Apr 2011 - Mar 2012

It Project Manager

Soluciones Swsnet, C.A.

http://www.swsnet.com.ve/

  • A Venezuelan company based in Caracas, specializing in web solutions. +20 years and +100 active clientsI started as an IT project Coordinator, and ten months later, I got the role of Project Manager.
  • Ensured service delivery kept a high-quality standard and met the business requirements.
  • Participated in the initial analysis of the project, understanding the customer requirements, and translating it into a technical procedure for the programmers (input- process- output).
  • Prepared management reports, service proposals, consulting activities, and assignment of tasks.
  • Set KPIs to evaluate the success of the projects.
  • Responsibility as a Product Owner for a wide portfolio, coordinating software development.
Nov 2006 - Apr 2011

It Systems Auditor

Marambio Gonzalez & Asoc.

http://www.mg.com.ve/

Identification of risks in the IT system, use of standards in data security practices, management of the ACL (Audit Control Language) auditing tool, review and verification of data integrity mantenancing database and financial applications, error detection, reports drafting, reports a discussion with high management staff, efficiency analysis of the IT.

Jun 2008 - Oct 2008

College Coach & Developer C++

 Unexpo

Venezuela

Teaching in Programing C++, designer test for the students, teaching about algorithms, teaching about Structured Systems Analysis and Design Method, Development projects for the university.

Oct 2004 - Aug 2007

Sales Executive & Customer Service

 Swsnet Consultores, C.A.

Venezuela

Setting meetings for business development with potential clients. Developing proposals with a clear understanding of the clients needs and projects. Offering to the clients the opportunity of having a new website to fulfill their company’s needs. Preparing and getting involved from A to Z in all of the aspects and details for developing the website/system.

Jul 2003 - Aug 2004

It Helpdesk Support Agent

 Netwise, C.A.

Venezuela

Supporting customers via telephone, email or tickets. Solving regular IT issues which used to involve Software and CRM usage, network issues or simple IT questions.

Feb 2001 - May 2003

Junior It Analyst

 El Universal, C.A

Venezuela

Attending to the personnel of the company in the human resources department, Organization and gathering of information, Entering information on workers to the administrative system, management of employed documents related to the IVSS (Venezuelan Institute of Social Insurance)

Jul 1999 - Oct 2000
Team & coworkers

Colleagues at Dell Technologies

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2 education records

Yoselin Silva education

Technical In Data Processing, It

Itjo "Instituto Tecnico Jesus Obrero"

Activities and Societies: Huellas GroupI did a volunteer work during three years. In poor places of Venezuela. We made a surveys about the.

FAQ

Frequently asked questions about Yoselin Silva

Quick answers generated from the profile data available on this page.

What company does Yoselin Silva work for?

Yoselin Silva works for Dell Technologies.

What is Yoselin Silva's role at Dell Technologies?

Yoselin Silva is listed as Project and Relationship Management professional | ITIL certified | Enthusiastic about technology, learning, and helping people achieve their goals. at Dell Technologies.

What is Yoselin Silva's email address?

AeroLeads has found 1 work email signal at @dell.com for Yoselin Silva at Dell Technologies.

Where is Yoselin Silva based?

Yoselin Silva is based in Dublin, County Dublin, Ireland while working with Dell Technologies.

What companies has Yoselin Silva worked for?

Yoselin Silva has worked for Dell Technologies, Tendencianet, Al Punto, Bank Activo, and Soluciones Swsnet, C.A..

Who are Yoselin Silva's colleagues at Dell Technologies?

Yoselin Silva's colleagues at Dell Technologies include Natale Montecalvo, Patel Bunnar, John Jones, Praveen Nair, and Ramanpreet Kaur.

How can I contact Yoselin Silva?

You can use AeroLeads to view verified contact signals for Yoselin Silva at Dell Technologies, including work email, phone, and LinkedIn data when available.

What schools did Yoselin Silva attend?

Yoselin Silva holds Technical In Data Processing, It from Itjo "Instituto Tecnico Jesus Obrero".

What skills is Yoselin Silva known for?

Yoselin Silva is listed with skills including Project Management, Mysql, Software Development, Microsoft Sql Server, Javascript, Systems Engineering, Xml, and C#.

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