Tim Smith Email & Phone Number

Leeds, Al

Delivers best-in-class service by answering customer inquiries and maintaining comprehensive knowledge of boats in the Tracker line to close sales. Collaborates with cross-functional departments, including marine accessories and service, to coordinate customer incentives and drive tangible business results.  Uses effective prospecting skills to communicate with customers by phone, qualify prospective buyers, and conduct prompt follow-up to ensure customer satisfaction. Tracks reports, conversion ratios, and boat inventory. Works closely with Group Sales Manager in coordinating showroom displays and effective merchandising strategies. Recognized as #2 in sales company-wide among part-time employees for delivering more than $1M in sales two consecutive years, 2017 and 2018

Augusta, Georgia Area

Identified opportunities for improvement and implemented process initiatives. Developed and executed procedures to facilitate optimal efficiency, quality, and profitability. Managed cross-functional departments to build consensus and drive company goals. Led a team of 24 communications and IT professionals responsible for executing a $240M government contractAccomplishments: Participated in talent acquisition activities by interviewing, hiring, and selecting qualified candidates. Completed employee evaluations and implemented incentives to build morale and top-performing teams.  Continually communicated with cross-functional departments to develop solutions for optimal workflow.

Clarksburg, Wv

Advised on necessary backups, system updates, reconciliations and inventories with applicable COMSEC instructions. Provided specific Information Assurance (IA) policies. Accomplishments:▪ Managed risks relative to the use, processing, storage, and transmission of data and system processes. ▪ Supported Security Officer of Department of Defense (DoD) Biometric Task Force in COMSEC matters as alternate COMSEC Custodian. Delivered guidance and contributed to the development of policies and procedures relates to COMSEC and IT/IA programs. ▪ Assisted customer in preparing Certification and Accreditation (C&A) for classified and unclassified local area networks (CLAN/ULAN) following DOD Information Assurance Certification and Accreditation Process (DIACAP).

Fairfax , Va

Delivered IT consultation to various organizations, analyzing complex data, IT systems and structure to detect inefficiencies, evaluate weaknesses and security threats. Analyzed issues and security threats and made well-informed decisions on correcting problems. Accomplishments: Wrote training needs assessments for Program Management, Center of Excellence (PM COE) by analyzing training needs and recommending/implementing education solutions. Cultivated trusting relationships with clients by actively listening to concerns and communicating with team members to develop solutions.  Clearly and articulately communicated findings and technical recommendations to both technical and non-technical audiences. Participated in public speaking engagements and gave technical presentations.

Wichita, Kansas Area

Orchestrated daily operations of the BBB by supporting legal compliance, mission and policy planning, fiscal responsibilities, governance, management, administration, community relations, and business plans/goals. Collaborated with the Board to identify opportunities for improvement and implemented solutions to improve business processes. Recruited personnel, negotiated professional contracts, and developed/maintained salary structure. Supervised a staff of operations, administrative, and business relations personnel

Charleston, South Carolina Area

Managed a high volume of delivery order and work requests for corporate production contract at SPAWAR Charleston. Wrote and delivered packages including cost estimates, accrual data, Statements of Work (SOW) and cover letters. Tracked progress of individual delivery orders and work requests.

Washington D.C. Metro Area

Established and directed the National Information System (NIS) and Internet/Web Services programs, overseeing budget, logistics, and requirements planning, internet training, contracting, internet service provider contracting, equipment procurement and equipment deployment/installation. Facilitated Oracle Database Management, Administration and Technical Support; Managed Network and Internet Operations. Coordinated technical support and expertise across the entire BBB system, developed IT budget for NIS National Office and nationwide operations, and successfully managed all operations and development within the budget.

Worldwide

Senior Chief Cryptologic Technician - 25 years service. Instructor duty for a tour; two tours in flight billet (VA-2 and VAQ-33); overseas shore duty in Philippines, Guam, Azores, Japan, Spain; stateside in Norfolk area, Pensacola, and DC (X2);

Applied Behavioral Science

Studied Applied Behavioral Science

Journalism

Activities and Societies: Tennis TeamMajored in Journalism; Lettered in Varsity Tennis

Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Chorus; Auditorium Stage Manager; Senior Play