Yoseph Shamma Email and Phone Number

 Supervised daily accounting operations, including financial reporting,account reconciliation, and VAT filing. Managed bank accounts, loans, and treasury operations to ensureaccurate cash management. Produced income statements and balance sheets, overseeing monthly,quarterly, and annual financial close processes. Liaised with external auditors to ensure compliance with tax authoritiesand regulatory requirements. Improved operational efficiency by implementing new accountingprocedures.

Developed and implemented sales strategies to meet revenue targets in acompetitive market. Managed client relationships, identifying upselling opportunities toenhance customer satisfaction. Provided technical support for accounting software and trained clientson its use. Collaborated with clients to customize solutions, improving operationalefficiency.

 Managed branch accounting functions, including accounts payable, receivable, andgeneral ledger entries. Conducted bank reconciliations and performed monthly financial closing activities. Produced monthly MIS reports, ensuring compliance with local tax regulations. Handled intercompany reconciliation and maintained a fixed asset register. Coordinated with external auditors during quarterly and annual audits, ensuring accuracyand compliance. Prepared branch financial reports, including cash flow analysis, budgets, and forecasts.

 Achieve and exceed sales targets as directed by management. Ensure a unique client experience, making sure that each customer receives outstanding and exceptional customerservice by providing a friendly environment which includes greeting and acknowledging every customer, maintainingoutstanding standards, solid product knowledge, and all other components of Customer Service. Consistently and accurately, capture client data for follow-up andrelationship building, effectively utilizing the tools that are available. Appropriately resolve customer issues/concerns and escalate as needed toManagement. Understand and comply with all operational policies and procedures for the brand. Assist in the merchandising and daily maintenance of displays and back stock. Actively participate in daily and annual inventories and cycle count to prepare and ensure a successful audit. Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.) Demonstrate the ability to proactively bring in new and develop an existing clientele.