Account Leadership: Lead key accounts from adoption to meet client marketing expectations. Strategize and implement key marketing touch points to improve conversion and maximize ROI. Direction: Provide design direction on marketing assets and collateral that help drive brand consistency and brand elevation. Optimization: Collaborate with management to improve internal processes through the analysis of current SOPs. Define gaps and implement standardized improvements throughout… Show more Account Leadership: Lead key accounts from adoption to meet client marketing expectations. Strategize and implement key marketing touch points to improve conversion and maximize ROI. Direction: Provide design direction on marketing assets and collateral that help drive brand consistency and brand elevation. Optimization: Collaborate with management to improve internal processes through the analysis of current SOPs. Define gaps and implement standardized improvements throughout key areas of business, including client onboarding, new team member onboarding, book of services, and project management. Show less

Collaborate with clients to help define their culture, personality and services in a creative, visually appealing brand identity. Services include branding/logo design and website UX design and development.

- Successfully manage sales accounts for leading semi-conductor and hard disk drive customers totally in over 8 million dollars in yearly sales activities- Generate growth and development opportunities for new consumables to support hard drive and semiconductor production- By analyzing exchange rate trends, successfully minimized company’s exposure to depreciating USD/YEN exchange rate by finding cost saving opportunities, ultimately leading to financial growth during the… Show more - Successfully manage sales accounts for leading semi-conductor and hard disk drive customers totally in over 8 million dollars in yearly sales activities- Generate growth and development opportunities for new consumables to support hard drive and semiconductor production- By analyzing exchange rate trends, successfully minimized company’s exposure to depreciating USD/YEN exchange rate by finding cost saving opportunities, ultimately leading to financial growth during the foreseen down turn of the technology industry.- Exceed customer expectations by providing near 24-hour support for an international based clientele. Support includes consistent international and domestic F2F interaction.- Make important business decisions based on successful analysis of key quality control parameters and product trend tendencies- Effectively manage customer inventory and logistics by consistent monitoring of customer trends to meet customer production schedules. Show less

Assist Sales Manager in managing day-to-day customer support activities. Activities included but not limited to:- Evaluate inventory and usage trends for account manager, providing possible suggestions to minimize inventory exposure while maintaining efficient supply chain support.- Effectively respond to day-to-day requests to resolve customer related issues in a timely manner.- Provide account manager with support during F2F international and domestic customer visits… Show more Assist Sales Manager in managing day-to-day customer support activities. Activities included but not limited to:- Evaluate inventory and usage trends for account manager, providing possible suggestions to minimize inventory exposure while maintaining efficient supply chain support.- Effectively respond to day-to-day requests to resolve customer related issues in a timely manner.- Provide account manager with support during F2F international and domestic customer visits, developing customer reports to provide to sales team for analysis Show less

- Develop various design concepts for print, web and promotional content for a wide variety of clients- Provide senior graphic designer with a variety of design concepts based on client input and suggestions. Execute chosen concept from brainstorming stages to brand implementation.