Current Role: Leveraging my technical delivery experience to lead high-performing teams in executing cutting-edge audiovisual projects.In my role at Pixl Evolution, I have successfully orchestrated a multitude of projects, ranging from large-scale events to immersive installations. Collaborating closely with clients, I ensure their vision is not only met but surpassed, with a keen eye on the technical intricacies that make each project unique.Technical Delivery Excellence: With a solid foundation in technical delivery, I excel in navigating the intricacies of audio-visual technology. My hands-on experience allows me to troubleshoot challenges swiftly, ensuring a seamless execution that aligns with the highest industry standards.Client Relationships: Building and nurturing client relationships is at the core of my approach. I believe in open communication and a collaborative partnership that extends beyond project completion. By understanding the client's goals, I ensure that each solution is tailor-made to meet their specific needs.Key Achievements:* Spearheaded the successful delivery of [insert notable project], earning accolades for innovation and excellence.* Implemented streamlined processes that enhanced project efficiency, resulting in an increase in client satisfaction.Continuous Learning: In the fast-evolving world of audio-visual technology, staying ahead is key. I am committed to continuous learning and staying abreast of emerging trends, ensuring that Pixl Evolution remains at the forefront of innovation. #AudioVisualInnovation #TechnicalDelivery #SeniorAccountManager #PixlEvolution #InnovationInAV

• Interpret and drive clear client scope of work.• Responsible for assessing and agreeing client changes against scope of work.• When required managed the delegate process leading up to events.• Leading project teams ensuring resource allocation is streamlined and work is delegated appropriately throughout the project lifecycle.• Put together and managed a comprehensive and detailed client budget – reconciling post event.• Identifying, assess and negotiate with the best supplier for each project.• Responsible for overall client satisfaction with the program execution.• Reconciliation of the agency’s procured services and internal department costs.• Continually assessing the agreed event strategy against program development.• Advised and managed on-site health & safety and security.• Supported new business development & pitching for new business.• Keeping up to date with venues across EMEA, event industry trends and agency best practice.• Developed and maintained strong relationships with end clients’ pre, during and post event, and manage client conflict and resolution where necessary.• Developed and maintained strong relationships with other external contractors.• Ensured the team comply with the Service Level Agreement and manage team performance against Key Performance Indicators.

My role was to provide pre-production & on-site project management of shows, which included:• Liaising with account managers to produce technical specifications for shows.• Liaising with specialist departments to ensure technically complex events are specified correctly at initial quoting stage.• Providing technical expertise to clients, contractors and colleagues.• Produce client quotations using R2, ensuring that the quotation is up to date at all times.• Produce cable calls for all events, in conjunction with specialist departments where necessary.• Inform and communicate with Project Coordinators to ensure the smooth preparation of events.• Oversee the operational delivery of the event ensuring that all timelines are adhered to.• Responsible for the Health and Safety of the event, ensure that risk assessments and other documentation have been completed and potential risks have been highlighted to the Health and Safety team.• Responsible for the management of the onsite team including delivering briefs/ debriefs and ensuring updates are communicated efficiently.• Liaising with contractors and suppliers throughout the event.• Act as the point on contact during the event and responsible for any escalation of challenges including sourcing equipment and seeking alternatives when needed.• Act as company representative onsite and at production meetings• Provide a link between Account Handlers and other Blitz departments to ensure knowledge transfer.• Actively engage in continuous improvement ensuring suggestions and opportunities are highlighted with line manager.

• Assisting project managers/ account handlers, equipment logistics and scheduling.• Working closely with project managers/account handlers in the preparation of jobs and queries from/for the clients.• Booking travel arrangements for Crew, Project Managers and Account Handlers.• Transfer equipment from other branches i.e Excel Centre, NEC, Manchester Central & Olympia.• Checking availability of equipment and substituting equipment where other items exist in the hire fleet. • Allocation of kit and distribution.• Sub-hire equipment when left with no other alternative from approved suppliers.• Responsible for controlling the gross profit of each order (specially negotiating with suppliers when sub hiring equipment).• Creating purchase orders as necessary for external suppliers.• Booking local crew.• Dealing with callouts – booking courier, last minutes changes and additions. Including all the paper work required. • Liaising with Transport Manager – providing contact onsite, PO and information/requirements needed.• Updating facilitation contact – adding new suppliers and updating information.

• Coordinating freelance and contractor crew bookings.• Assisted & supported the account groups in administrative and logistical duties.• Following up and plan all account handlers/project managers upcoming crew requirements.• Pencil/book/confirm and PO technical crew and local crew (Establishing rate for crew and requirements needed for crew).• Sending Technical crew kit lists and schedules.• Booking crew travel arrangements • Maintaining R2 labour planning database up to date – updating skills of crew, availability, contact details and passport details.• Monitoring sub-contractors public liability cover.• Distributed risk assessment and methods statements.• Monitoring working hours (working time directive & health and safety).• Liaised with Account handlers/Project manager crew feedback.

• Central point of contact with clients and overall responsibility for managing annual European sales meeting (1500+ pax), annual education forum (800+ pax), annual association conference (400+ pax), and a series of product training meetings (50+ pax).• European and International coverage – core events held at following destinations: Athens, Berlin, Bordeaux, Brussels, Budapest, Hamburg, Lisbon, Prague, Singapore, Sydney and Warsaw.• Working closely with the client’s senior management team to understand event objectives and ensuring that a clear communication structure is implemented throughout the pre-event planning process. • Managing and working closely with a team of event coordinators, in-house A.V production team and graphic designers to deliver a seamless pre-event service taking care of every last detail. • Management of all transportation logistics both for groups and individuals (VIPs) – working with local/public bodies in order to devise a suitable traffic management plan to ensure smooth movement of all vehicles for large scale events. • VIP Management (top management including Global CEO)• On-site management to ensure smooth execution, delegating duties to a team of event coordinators, and being the single point of contact to the client.• Producing creative event proposals – sourcing appropriate destinations and venues in order to meet the requirements of the client brief and budget.• Liaise & negotiate with hotels, venues, transfers companies, DMCs and other suppliers to obtain competitive rates.• Complete budget management from start to post-event reconciliation.

• Size of meetings ranged 5-100 attendees (Conferences, Masterclasses, Workshops and Connect)• Arranged 3 Conferences every month in a 10 week timeline for each event. • Updating clients database• Site selection and contract negotiations. Responsible for ensuring that where necessary, minimums are renegotiated just prior to the event to ensure maximum profitability. • Logistical coordination prior to events and on-site management• Specifications (BEO) design and RFP’s• Maintaining constant, correct, timely and accurate liaison with delegates, speakers, vendors / sponsors, hotels and all suppliers throughout the duration of the event. • Responsible for contributing ideas to improve the ‘look’ / quality of conference documentation and delegate packs prior to an event. • Responsible for follow up of problems post event with venues / suppliers etc. • Have a thorough understanding of the Events Pro software.• Responsible for ensuring scheduling of meetings for Connect events is happening adequately.• Responsible for raising invoices for each event.

• Size of meetings ranged 20-300 attendees.• Working closely with a team of event planners to manage a number of corporate and pharmaceutical events across California from concept to completion.• Managing delegate registration and rooming list.• Sourcing and managing event print work collateral.• Onsite management and reconciliation of final event budget.