Responsible for developing and managing digital products as well as searching for appropriate technologies for its implementation. In addition, works on creating products strategy and roadmaps for product development and operation from different niches.

Key Roles and Responsibilities: -- Engage various stakeholders to gather and document business requirements, processes, workflows and user stories required for the analysis of as-is and future cases.- Solicit and analyze functional and non-functional requirements and validate them.- Produce analysis documents such as BRDs, Use Case Diagrams, Wireframes, BPMNs, etc.- Suggest, analyze and design IT solutions and systems required to improve the organization's performance and enhance its workflow.- Create and implement IT strategy, policies and procedures, and also ensure process re-engineering.- Play an active role in coordinating between multiple business units and development teams as well as supporting different teams in the organization by proposing solutions and analysis documents.- Evaluate and audit several existing software products and information systems as well as quality assurance practices.

- Engaged all types of stakeholders to gather business requirements and user stories to analyze gaps between as-is and to-be models.- Elicited functional and non-functional requirements validated them and identified associated business rules and constraints to describe user journeys and product epics.- Developed numerous technical specification documents such as SRS, FRS, Use Cases, User Forms, ERD, DFD, BPMN, UML diagrams etc.- Analyzed and designed a government suite from scratch, integrated with various platforms and with detailed modules such as Accounting, Finance, Asset Management, HR, Budgeting, Warehouse & Inventory Control and more.- Led and trained various project team members across SLDC using DevOps Azure Server, SharePoint, Visio, MS Project, Jira, MS TFS.

- Prepared business and technical documents such as business cases, feasibility studies, project plans, SOWs, proposals, BRDs and BRSs.- Created and implemented IT strategy, policies, procedures, security and service delivery standards- Evaluated and audited several existing software products and information systems as well as quality assurance practices- Planned and executed Microsoft Dynamics ERP and MS SharePoint portal implementation across all sectors and branches of the company- Built complex queries on Oracle and SQL servers on large data sets to ensure system performance, security and accuracy

- Requirements gathering, elicitation, analysis, documentation and conceptual diagrams- Performed in-depth visual, business and technical modeling and “What-If” scenarios- Analyzed and designed from scratch, complete custom ERP systems for private companies including CRM, HR, Financial, etc.- Built product roadmap and development path for many projects from launch to customer satisfaction, verifying documentation achievement for user manuals and procedure manuals- Worked closely with developers and a variety of end users to ensure technical compatibility and user satisfaction- Planned development tests and quality testing on a wide range of systems and applications

- Developed many large scale systems and web applications such as but not limited to: -- A complete ERP system includes General Ledger, AP, AR, Assets, Inventory, etc.- Funding and Loan Management, HR Assessment, Document Control and Archiving Systems- Event Management Systems for Ticketing, Point of Registration and Publications- Online Portals, Stores, E-Catalogs, Magazines and E-Learning Platforms

- Coding multiple websites for government agencies using HTML, CSS, JavaScript, PHP and ASP- Developing enriched educational packages and encyclopedias using VB, Flash and CorelDraw- Designing the layout and UI/UX flow of assigned websites- Creating copyrighted content and documents for ongoing projects- Involved in supporting, maintaining and updating existing projects- Creating GIS and geospatial mapping applications using various SDK and Maps API providers- Integrating multiple existing websites with external services and platforms- Interfacing multiple hardware devices with client software systems using C and C++- Identified and addressed technical issues with appropriate troubleshooting scenarios- Supporting and maintaining existing software when required- Participating in gathering end-user requirements and software specifications- Consulting with clients to develop and document system requirements