Johnna Yost, Shrm-Cp Email and Phone Number

• Reviewed and updated company handbook• Provided recommendations to CEO and CFO regarding employee relation issues• Researched federal and state laws to ensure company compliance• Consulted HR issues and recommended HR business strategy

Leads, coaches, and develops HR shared services team and team leads to drive performancePartners with leadership to continuously improve employee experience and simplify processesDevelops strategic change management approach and communication plan with HR/Payroll process that impact the organization Oversees compliance and vendor management for I-9, unemployment, state/federal posters, and document filling administrationEnsures team deliverables for acquisitions, onboarding, and lifecycle changes are met within DayForceCreates report scorecard and predictive analytics of monthly performance to identify HR ticket trends and process improvementsBuilds business requirements and configuration build for HRIS to implement leadership requestsImplemented data mapping in DayForce to reduce data errors by 90%Developed sick and pandemic leave state requirements for HRIS configuration build, testing and implement within DayForce for accurate time and payroll trackingOrganized payroll task force to reduce timesheet errors with leaders and provide additional solutions, including reports, mobile enablement, and additional access

• Manages HR shared services team of 8, creating development plans and coaching to continuously improve performance• Identifies processes that can be streamlined to reduce effort and redundancy• Creates analytics and metric reporting on shared service members to highlight ticket completion and hold team accountable for responding within SLA timeframes to inquires to shared inbox• Builds process maps, standards of process documents, and trains team on changes that impact current workflows• Partners with leadership and SMEs to continuously improve the employee experience, while simplifying complex processes• Reviews and approves payment requests for associate referral program to ensure accurate payment• Leads acquisition onboarding in DayForce (HRIS) and ensures timely entry and peer review • Creates reporting requirements for DayForce reports and tests accuracy • Tests security, workflow changes, and system updates in DayForce to ensure accuracy of changes • Leads weekly employee data audits and creates audit reporting to reduce payroll errors• Created peer review process to ensure accountability in data transactions• Implemented compliance vendor for federal and state posters for over 600 offices• Developed I-9 process to hold managers accountable and ensured 100% compliance for all new hires

• Provides guidance regarding company policies and procedures to managers and employees • Conducts exit interviews to gather insight and information for employee engagement and process improvement • Creates weekly and monthly reporting on employee hires, transfers, terms and employee relation issues• Reviews and ensure compliance for employee’s license and certifications • Provides employee documentation for legal counsel and employee cases

• Successfully leads and ensures state compliance for harassment and discrimination prevention e-module training for over 1,200 employees in over 20+ states including CA, NY, CT, and DE• Creates and tests learning modules and campaigns in Workday Learning• Provides quarterly reports on in-person and e-learning training from Workday and LinkedIn Learning• Trains virtually and in-person for new hire orientation, workday navigation, and HR topics• Reviews and manages continuous improvement of the 30-60-90 onboarding experience • Creates project plans and holds individuals accountable for completion of the project• Develops and plans events for US and global employee engagement efforts tied to company values• Reviews new hire survey and holds focus groups to improve employee onboarding • Partner with Subject Matter Experts (SMEs) for creation, rollout, and reporting of compliance training, including but not limited to security, harassment prevention, GDPR, and HIPAA• Manages Workday Learning Management System (LMS) and troubleshoots errors

• Manages and trains HR Operations team on internal HR processes related to full employee life cycle• Leads US and global on-boarding, off-boarding and international transfers for India, Australia, Costa Rica, and Europe• Conducts exit interviews to identify and escalate problems to improve employee experience• Manages immigration cases and visa extensions for H-1B, F-1, L-1, H-4, and J-1 employees• Develops and leads company engagement events to improve overall employee experience• Engages in interactive process for ADA cases and works with business for providing accommodations• Provides assistance, troubleshooting, and training to HR business partners and managers regarding Workday

• Ensures accurate data entry on HRIS/HCM (Workday) system relating to the full employee life-cycle• Answers employee's benefit questions relating to medical, dental, and vision insurance and 401(k)• Provides assistance to HR business partners and managers regarding the information system• Maintains immigration files and provides information on H-1B and L-1A transfers/extensions, and F-1 Visas• Administers global intra-company employee transfers • Supports global on-boarding, off-boarding, and transfers for India, Australia, Costa Rica, London, and Germany • Assists in troubleshooting and system errors

• Ensures accurate data entry on a human resource information system (Lawson)• Answers questions on employee's paid time off hours, service dates, and status, and provides assistance to supervisors and managers regarding the information system• Updates and maintains employee records in the information system• Assists in troubleshooting and system errors

• Research relevant HR topics (i.e. staffing, compensation & benefits, employment law, and training)• Develop projects specific to employee onboarding and employee training• Assist in updating and maintaining human resource files and documents• Conduct a job analysis and update job descriptions for over 20 different positions• Answers phone calls, operates POS system for bookstore, and stocked inventory

• Posted client invoices and prepared them for distribution to client.• Entered vendor invoices into QuickBooks.• Posted payments using PrintSmith.

• Instructed and managed classrooms in absence of main teacher• Monitored children and informed parents of children’s behavior• Provide administrative office support

• Operated POS system, handled transactions, assisted in exchanges, and solicited credit.• Informed customers of current store discounts and answered questions and concerns.• Replenished stock and replaced returned merchandise.

• Greeted and informed customers of daily activities and specials.• Operated a POS system and assisted customers in product selection.• Stocked inventory, maintained clean bathrooms, and washed dishes.

• Operated Canon Image Runner 105 and Xerox 700 digital color press.• Stamped letters for large mailings and assembled booklets.• Oversaw finishing of final product and prepared job for shipment.

• Organized lesson plans and created daily sheets, informing parents of child’s day and behavior.• Supervised and met needs of children in a classroom of 20 and on field trips.• Assembled meals and prepared creative art activities.