Youcef Zaiter Email & Phone Number

Madrid, ES

Madrid, Community Of Madrid, Spain

• Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines;
• Responsible for the entire registration “life cycle” including entering participant data, communication with all parties involved in the registration process, generating registration reports based on relevant data to.
• Support technical chat online during virtual congresses.

Dublin, County Dublin, Ireland

-Promoted high customer satisfaction by resolving problems with knowledgeable and friendlyservice.-Answered incoming calls and emails, providing frontline customer support or assistance withproduct and service transactions.-Remained calm and professional in stressful circumstances and effectively diffused tensesituations.-Demonstrated excellent.

Dundrum, County Dublin, Ireland

-Managed client frame selection processes and walked through lens options.-Instructed customers on methods for adapting to glasses, proper wear, and necessary care.-Wrote up detailed work orders specifying parameters for lenses and frames.

Dundrum, County Dublin, Ireland

-Developed essential skills and techniques through diligent practice.-Worked alongside senior team members to learn related job tasks and roles.

Dublin, County Dublin, Ireland

-Answered customer queries and complaints and provided prompt solutions.-Dealt with customer complaints and rectified product and service issues.-Implemented training improvements to achieve desired results.-Designed training schedules for new and existing employees.

Dundrum, County Dublin, Ireland