• Led strategic initiatives to drive growth and empower businesses through a comprehensive suite of services.• Developed technical solutions and implemented technology strategies to ensure business success.• Achieved significant revenue growth and business expansion through effective leadership and innovation.

Reporting to the Group Executive Committee, oversaw all technical service activities for a mobile telecom company serving four operators across Africa. Collaborated with major telecom vendors to support network and IT services aligned with the operator and group strategy. Developed and executed a network strategy roadmap, managed vendor selection, and oversaw network and IT equipment and services. Supervised a team at the head office and four chief technology officers across the four operations and managed a significant budget.▪ Saved over $1 million in running costs by implementing hybrid energy solutions across numerous sites.▪ Increased network capacity through network expansion across all group operations by establishing a committee with head office staff and operation technical team members, setting timely meetings, identifying KPIs, and managing the vendors.▪ Improved performance of the centralised operational unit by restructuring and establishing the GNOC unit and team, establishing an automated process to operate and maintain the network, and introducing new technology and services across all operations.▪ Drove increased profitability and customer engagement by implementing a new data charging system and an enterprise-wide mobile money system across all operations. Prepared the required setup to launch fintech services across all operations.▪ Delivered significant income growth by establishing new strategies for implementing frequency carrier aggregation through different technologies.

Spearheaded and supported network and IT initiatives, ensuring all processes for network and IT workflow throughout group operations. Established and monitored an annual technical budget. Determined department goals and guidelines to address operations and group objectives. Negotiated group-wide agreements with suppliers. Managed a team of head office staff and three technical directors. Reported to Group COO.▪ Successfully modernised full radio and core network in two operations covering numerous BTS (2G/3G), MSC, PS core, BSC, and RNC.▪ Led the successful launch of a new greenfield network by developing and implementing an entirely new network operation (DRC) with a greenfield license and numerous sites in addition to core and various VAS services.

Served on the management team to determine the strategy and vision, executing department tactics and guidelines to align with corporate goals. Supervised technical staff and identified training needs. Oversaw financial control; maximised activities and costs within the set budget. Enforced standard processes and procedures. Negotiated with multiple suppliers to meet division requirements and ensure cost-effectiveness. Reported to the CEO.▪ Produced a significant radio network increase through network rollout expansion.▪ Drove a new income stream and valuable service by launching an initial Blackberry service in Cyprus as the first mobile operator in the country.

Directed the technical department’s engineering division, which included planning activities for the core, transmission, and radio planning and optimisation teams—produced an annual plan and budget based on the company’s mission and objectives. Ensured the performance of the GSM/UMTS network met established goals and benchmarks. Delivered radio, transmission, and core network projects on time and budget. Established internal engineering division procedures, protocols, guidelines, and roadmaps. Supervised eight employees.▪ Achieved results aligned with company and department objectives by establishing processes and procedures across engineering units.▪ Generated high network performance and availability by introducing SDH transmission backbone across the network nationwide to handle and secure network service.