I am Younes Hamdane, a professional with a dual bachelor's degree in Business Administration from Vatel University in Hospitality Management and Université de Perpignan in business administration. My career spans both Morocco and the USA, where I have accumulated extensive experience in the hospitality industry, specifically in food and beverage management and a transition to Brand project manager & digital marketing.During my tenure in hospitality, I developed a deep understanding of operational excellence and guest satisfaction. My international exposure has equipped me with a global perspective, allowing me to implement best practices from different markets and cultures.I transitioned to a Project Manager role at Nestlé, focusing on brand distribution. Here, I refined my project management skills, leading teams and executing strategies that boosted brand presence and market share.Leveraging my diverse experience, I founded a digital marketing company. My firm specializes in aiding brands, hotels, restaurants, schools, and event companies in their digital transformation journeys. We provide innovative solutions to enhance online presence, streamline operations, and engage customers effectively. I am currently a senior ad specialist, senior photographer and videographer and helped during my tasks in Digicrea Hotel international hotel chains and companies in their digital transition.Driven by a passion for continuous improvement and innovation, I am committed to delivering excellence in every role I undertake. My blend of hospitality, project management, and digital marketing expertise positions me as a versatile and dynamic leader ready to tackle new challenges.
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Founder & GmDigicrea Jun 2018 - PresentMoroccoDigicrea is a digital communication agency which aims to establish different communication tools in order to promote the activity of its clients. Our services cover all aspects of digital communication including:- Community management- Media purchases & sponsors- Photography- Videography- Influence marketing- Creation of websites- Digital Campaigns- DesignWe are convinced that we can only grow by helping our customers to grow. For this reason we work in the… Show more Digicrea is a digital communication agency which aims to establish different communication tools in order to promote the activity of its clients. Our services cover all aspects of digital communication including:- Community management- Media purchases & sponsors- Photography- Videography- Influence marketing- Creation of websites- Digital Campaigns- DesignWe are convinced that we can only grow by helping our customers to grow. For this reason we work in the spirit of a single team, we represent you in the digital field and we make your success our priority. Show less -
Key Account & Brand ManagerZoubairi Distribution Sep 2015 - Aug 2022MoroccoProject managerBrand launch Digital marketingLead management and reporting.Drive brand to get into number one position in terms of sales and popularity across MoroccoMix marketing strategy establishment in order to achieve target goalsStock management and detailled forecast updates.Establishing promotionnal plans and following with team accross the country to achieve goals.Recruiting key team members.Coordinate across teams… Show more Project managerBrand launch Digital marketingLead management and reporting.Drive brand to get into number one position in terms of sales and popularity across MoroccoMix marketing strategy establishment in order to achieve target goalsStock management and detailled forecast updates.Establishing promotionnal plans and following with team accross the country to achieve goals.Recruiting key team members.Coordinate across teams to manage active SKUs, track status and prepare summaries as needed and lead and participate in project prioritization meetings with senior leadership Communicate outcome of project prioritization meeting to cross-functional teams and ensure appropriate funds and resources are allocated across the enterprise to support all projects in the pipeline Reconcile strategic business plan targets (revenue, profit, TO) with current initiative pipeline, identify and communicate gaps along with gap-closing proposals.Drive continuous improvement in portfolio reporting and senior leadership engagement Manage assigned projects with a clear understanding of business and brand context, and develop an understanding of cross-program portfolio dependencies Communicate with and influence business leaders to make sound business decisions and manage risks Translate business strategies into clear initiative action plans and make sure plan is followed until numbers satisfaction.Oversee the initiative development (product/packaging/supply) and communicate status to senior leadership, including adherence to specifications, schedule, budget, product compliance and testing requirements Develop strong partnerships at all levels across the commercial and technical communities Ensure that project status reports are relevant, transparent, and add value Work independently, with limited day-to-day guidance from leadership Show less -
Restaurant ManagerSelman Marrakech Sep 2014 - Oct 2015Marrakesh-Safi, MoroccoResponsibilitiesCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with… Show more ResponsibilitiesCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations Show less -
Restaurant ManagerThe Taj Mahal Palace Nov 2012 - Jan 2014Marrakesh, Marrakesh-Safi, MoroccoCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety… Show more Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations Show less -
Project ManagerThe Colony Palm Beach May 2011 - Oct 2011Kennebunkport, Maine, United StatesF&B -
F&BCanyon Ranch May 2009 - May 2010Tucson, Arizona, United StatesF&B -
Web DesignerClick Pub May 2002 - Aug 2008Agence DigitaleWeb development Graphic designer
Younes Hamdane Skills
Younes Hamdane Education Details
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Business Administration And Management, General -
Vatel MarrakechInternational Hopitality Management
Frequently Asked Questions about Younes Hamdane
What company does Younes Hamdane work for?
Younes Hamdane works for Digicrea
What is Younes Hamdane's role at the current company?
Younes Hamdane's current role is FMCG & Digital Marketing.
What schools did Younes Hamdane attend?
Younes Hamdane attended Université De Perpignan Via Domitia, Vatel Marrakech.
What skills is Younes Hamdane known for?
Younes Hamdane has skills like Food And Beverage, Hospitality, Hotel Management, Restaurant Management, Micros, French, Marketing, Marketing Strategy, Microsoft Office, Training, English, Program Evaluation.
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