Youngju Cho Email & Phone Number

Ridgefield Park, New Jersey, United States

• Managed intermodal and OTR across the States, ensuring efficient transportation and timely deliveries through effective communication with carriers.• Accomplished a 98% on-time delivery rate and reduced delays by 24% through consistent communication and engagement with carrier. • Increased monthly orders from 116 to consistently over 200 by building customer trust through quick problem-solving skills.• Handled special arrangement for transporting delicate cargo such as reefer, hazmat and flatbed.• Supported warehouse inventory management and coordinated dock operations, handling 20 to 40 trucks daily as part of the Qcell FG team.

• Provided status reports on quick pickup and delivery updates to customers daily.• Maintained good relationships with vendors and customers through flexible communication skills.• Developed new inbound process by organizing previous logbook which can handle daily 30 trucks to the warehouse.