Young Li Email and Phone Number

Work as a partner with GM, facilitate company Policy Deployment process, deliver and improve Core Value Drivers by using Danaher Business tool of commercial growth, innovations and lean in productions.Successfully build continuous improvement culture (Kaizen) in company’s DNA by running 20+ Kaizen events per year and engaged all associates think through problem solving process. 70%+ of new process or results from solved problem successfully sustained in 6 months after kaizen. Impacted 10%+ Incremental revenue through kaizen events directly.- Developed people manager’s leadership and commercial skills by DBS certified practitioners process including Open Innovation, Go-To-Market, Value Selling, Funnel Management, Transformative Marketing, Commercial Engine, Channel Partner Building…- Master of DBS tool in Problem Solving Process, Funnel Management, Go-To-Market and Strategy Partner Grow

Lead a 40 people multi-functional Sales Operations team including customer service, supply chain, order management, procurement and CRM. Driving KPIs of OTD, inventory, freight and savings of a $100M business in greater China.- Deliver 2020-2022 OTD to 96%+ and 14+ QIT after COVID supply chain shortages- Yearly contribute 5%+ saving from logistics, direct and indirect materials- Lead 10+ local production and shift production projects- Best D&I leader of Danaher China, team engagement 90pts+ every year

Build Funnel Management Process for China sales team, including project sales, installed base run-rate sales, channel and service. Supervise and support sales generate more funnel and keep funnel healthy.Develop SOPs and standard works of Funnel Reviews, drive sales team improved their productivity by using salesforce.com dashboards and reports. Define KPIs of funnel management.Manage sales forecast process, deliver weekly forecst data by reviewing funnel data with sales team. Develop forecast models and continuously improve forecast accuracy.

Investigate, design and develop new Salesforce.com CRM system for Hach China. As a project manager, collaborate with global CRM team (EU & US) successfully rollout new system in 6 months, cover 200 users (Cross-functional: Sales, Marketing, Service, Tech-Support, R&D) in China.Provide CRM consulting to improve business processes and help drive growth, including driving funnel management excellence and marketing excellence.Build Process for HACH call center, including Customer Service, Leads Generation and Campaign Management, to improve Customer Experience and marketing excellence.

Manage Salesforce.com CRM of Honeywell Environment & Combustion Controls in Asia Pacific, including system design and configuration, user training and support, data analysis and ongoing maintenance.Work closely with Sales and Marketing leaders to identify new and creative opportunities to leverage the database to support additional processes and grow the business.Design CRM/ Sales Operation Process and Sales / Channel Policy, support Sales review process and data.Responsible for creating lead process and implementing lead scoring program in Salesforce.com.Manage campaigns in order to track activity and ROI for marketing promotions and trade shows.Develop reports, dashboards, and processes to continuously monitor data quality and integrity.