• Provide excellent customer service and assistance to approximately 20-40 customers daily to maximize monthly sales.• Maintain and replenish the floor to retain store aesthetics while addressing customer inquiries to provide the best shopping experience. • Demonstrate extensive product knowledge of in-store, online, and upcoming inventory to assist customers with products that best match their needs.• Contribute to an efficient shopping experience by managing product shipments from wholesale accounts through accurate product pricing, inventory counts, organizing back stock, and steaming products.

• Executed website updates through Shopify to maintain inventory levels, prices, accurate product descriptions, and site pages. • Assisted the e-commerce team with fulfilling online orders and troubleshooting online order issues to decrease order processing time, leading to a 10% increase in fulfilled orders. • Analyzed and utilized key website KPIs to improve overall online shopping experience and customer satisfaction. • Researched and implemented website strategies to increase profits through visually appealing and insightful website updates.• Supported ad hoc tasks such as creating and updating line sheets, maintaining showroom for clients, cutting swatches, inventory counts.

• Worked on a semester-long project amongst a six-person team as a group of consultants to analyze and create a strategic business plan for our given Fortune 500 company, Park Hotels and Resorts. • Developed a comprehensive solution to our identified business challenge and presented our business plan to a panel of judges.• Conducted market, company, and competitor research to develop a brand strategy that drives brand recognition and increases revenue. • Created and developed a social media strategy and content across various platforms to showcase the company's solution • Competed against 100+ other teams, placing in the top 36 as a semi-finalist.