• Technical Support and IT Management: I oversee the procurement and management of IT equipment, and perform installations and formatting of Windows PC. I also handle data backup processes, serve as the company's Microsoft Administrator, and troubleshoot printer-related technical issues.• ERP System Implementation: I lead the enterprise-wide installation and management of our ERP system, ensuring seamless integration across departments. Additionally, I manage cloud services to facilitate file sharing among teams, enhancing collaboration and productivity.• Utility Management: I am responsible for managing the payment and documentation of regular utility expenses, including electricity, water, internet, VoIP services, and fuel costs.• Translation Services: I provide real-time interpretation and document translation services for Korean expatriates who are not proficient in English.• Interdepartmental Communication: I offer interpretation services in both English and Spanish for factory workers when they need to talk to HR, ensuring effective communication across linguistic barriers.• Policy Development and Implementation: I contribute to the formulation and execution of various internal regulations and policies to promote a compliant and efficient workplace environment.

• Developed an online database, powered by Notion, to unify work formats and document management, resulting in up to 400% efficiency and operational enhancement from sharing stock files to online files.• Operated 4 restaurants, overseeing catering services, staff, and inventory management to ensure exceptional service quality while supervising a daily range of $600 - $2000.• Directed a team of about 10 employees, maintaining effective communication involving daily tasks, as well as overseeing talent acquisition efforts.

• Offered personalized tutoring to 50 graduate students in a Java programming class, enhancing their ability to write more efficient and effective code.• Provided weekly office hours to assist students with class challenges and assignments, responding to inquiries and providing feedback.

• Resolved technical issues, supporting computer systems, software, and hardware to ensure operational efficiency.• Assisted in system maintenance and upgrades to improve performance and infrastructure.• Managed system backups and security updates, protecting data and IT assets.

• Supported the sales team in developing and executing sales strategies to drive business growth.• Collaborated with internal teams (production, logistics, quality) to ensure timely delivery of products and exceptional customer service.• Built and maintained strong relationships with existing and potential customers through regular communication, meetings, and site visits.• Provided product information, technical support, and after-sales assistance to customers as needed.

• Translated blockchain tech news from English to Korean

• Coordinated weekly marketing seminars, engaging over 200 university students each session.• Managed social media accounts totaling 2 million followers, executing about 8 impactful online marketing initiatives.• Led comprehensive marketing campaigns, both online and offline including 4 competitions to elevate brand awareness of the organization.• Provided training in social media marketing strategies to internal team members, enhancing project outcomes across sales, customer surveys, market research, planned projects, and presentations.

• Spearheaded a team of 5 intelligence personnel in executing highly confidential missions under extreme survival conditions, demonstrating exceptional leadership and resilience while managing our assigned mission base.

• Performed several marketing projects to advertise the corporate's new service