Chelsey Young Email and Phone Number
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With over 25+ years of experience in leading high-performing IT organizations, I am passionate about helping companies grow through technology strategy and transformation. As the Vice President of IT and CIO at Nordson, a global leader in industrial solutions, I partner with 14 businesses worldwide to drive growth and efficiency through modernizing IT architecture, infrastructure, cybersecurity, digital, operations, compliance, application, and acquisitions strategies. Throughout my career, my core competencies include leading IT organizations from cost centers to business growth drivers, re-organizing departments to focus on strategic initiatives, managing 15+ acquisitions and integrations on the technology side, building and scaling teams, maturing security and compliance functions, and enhancing customer engagement and satisfaction through digital products and platforms. I also foster a culture of learning, accountability, and high performance by aligning roles with learning opportunities and career paths. I am proud of my teams who have adapted, changed, and innovated, delivering exceptional results in growth and innovation.
Nordson Corporation
View- Website:
- nordson.com
- Employees:
- 2530
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Global Cio And Vp - Information TechnologyNordson CorporationWestlake, Oh, Us
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Vice President - Information Technology - CioNordson Corporation Aug 2023 - PresentWestlake, Oh, UsVice President, Global IS/IT I was promoted to lead Nordson on technology modernization transformation at a global scale, partnering with our 14 businesses worldwide to drive growth and efficiency strategies. I am a member of the Executive Leadership Team and focus on all aspects of IT including architecture, infrastructure, cybersecurity, operations, compliance, applications, acquisitions and digital strategies.✓ TRANSFORMATION TO GROWTH-FOCUSED IT ORGANIZATION: I am leading re-organization initiatives to direct resources towards growth and strategic projects. Among other initiatives, I am shifting 45% of break/fix support resources and 90% of hardware replacement resources to strategic technology initiatives.✓ STREAMLINED, EFFICIENT ORGANIZATION: I reduced the backlog of IT projects by 80% through a CI activity to simplify and streamline the work. ✓ SHORTENED INTEGRATION TIMELINE: I am leading the technology side of business M&A initiatives and am developing a playbook to aide in cutting integration time from multiple years to 12-18 months.✓ ENHANCED SECURITY AND COMPLIANCE: Decreasing security vulnerabilities by 15% and drove compliance findings down 80% in the first year through multiple initiatives including building a high-achieving cybersecurity team and implementing global compliance training.✓ BUILT CULTURE OF LEARNING AND HIGH PERFORMANCE: I am partnering with HR to align roles with career paths and certifications to ensure that my team is keeping pace with the ever-changing technology landscape.
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Senior Director - Global It Business Partner - Ips SegmentNordson Corporation May 2022 - Aug 2023Westlake, Oh, UsI was hired to lead a team focused on SAP, application support, and strategic projects for over half of the company’s businesses. The Segment Business Partner reported directly to the CIO and worked with Executive and Senior Leaders to evolve culture, strengthen partnerships, and achieve outcomes aligned with Business Strategy. Partnered with business leaders to enable strategic objectives, drive continuous improvement, and execute key business technology initiatives. Provided thought leadership through new ideas, quality advice, and outcome-based solutions to drive value creation across businesses. Served as the primary contact point back to central functions (IT, Finance, HR, Supply Chain, etc.) to ensure alignment with overall business goals. Responsible for SAP COE and Applications Management of other ERP and 3rd party integrations.
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Director Software Engineering - Digital Technologies7-Eleven May 2021 - May 2022Irving, Tx, UsI was retained from Speedway after 7-Eleven’s acquisition of the American convenience brand in 2021. I led strategy and execution for 7-Eleven’s digital products and platforms including mobile checkout, digital payments, digital wallet, digital personalization, and retail media with a global team of 40+.✓ SALES & CUSTOMER ENGAGEMENT INCREASE: I turned around our sales and customer engagement numbers by identifying the differing habits of 7-Eleven and Speedway customers and advocating for changes in the digital product offerings and business decisions. Drove engagement by 15% within 1 year and up to 30% post-tenure.✓ HIGH CUSTOMER SATISFACTION: I helped to maintain high consumer ratings for the 7-Eleven app, ranked #1 in the convenience category.✓ BUILT CULTURE THROUGH ACQUISITION INTEGRATION: I led the consumer technology side of company acquisition and developed/maintained strategic product roadmaps as well as employee and customer retention plans with Sr Executives. -
Head Of Customer Experience Applications DeliverySpeedway Llc Jun 2019 - May 2021Enon, Oh, UsI was selected from Marathon Petroleum to enhance Speedway’s (LLC of Marathon) customer-facing digital products and platforms including loyalty, point of sale, pump media, personalization, and payment processing. I led a team of 40+ and worked cross-functionally to deliver projects.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ HIGH CUSTOMER SATISFACTION: I helped to maintain a consistently high consumer rating of 4.7/5 for the Speedway app. ✓ COST SAVINGS: I decreased vendor costs by 20% through metrics tracking and contract negotiations. -
It Application Services ManagerMarathon Petroleum Corporation 2017 - 2019Findlay, Ohio, UsI was retained and promoted to lead a team supporting 170 SAP and non-SAP applications across all business units. I also drove growth and continuous improvement by transitioning the company to a new operating model, driving down operational costs and strategic growth focused teams.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ TEAM BUILDING: I built a new services team from the ground up to lead the transition to a new operating model and support SAP and non-SAP applications in 7 business units.✓ ENHANCED EFFICIENCY: I reduced the number of incidents by monitoring metrics, identifying issues quickly, and negotiating and managing SLAs by 60%. Increasing first-call resolution by 40%. -
Information Technology Business Solutions ManagerTesoro Corporation 2012 - 2017San Antonio, Tx, UsI was promoted to lead a team of 15+ providing IT support around retail & marketing, business solutions, quality assurance, cross-functional business units and 2000+ retail and fuel convenience locations. 𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ TOP QUALITY ASSURANCE: I built the IT Quality Assurance Center of Excellence and implemented new processes, change management, tools, procedures, and resources to help the company meet its business goals.✓ COST SAVINGS: I increased reduced defects and re-occurring incidents year over year, attaining $1M in annual savings through multiple business value add and cost savings initiatives. -
Lead Business Analyst, ItTesoro Corporation 2012 - 2012San Antonio, Tx, UsPromoted to lead the Retail IT team. Project technical lead for Retail acquisition.Performed as acting project manager during acquisition projects. Brand manager for Hawaii, Alaska and Pacific Northwest area stores including 300 sites, providing direct support to the General Manager, Regional Managers and Area Managers, assisting with high visibility issues, providing weekly reports on top offending sites with most service calls and following through with root cause solutions of resolution. Created action plans to improve service to the Top 10 Offenders, resulting in improved service levels of 25%, increasing monthly cost savings by 15%, reducing technician dispatches rates by utilizing remote support efforts.
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Sr Business Analyst, ItTesoro Corporation 2007 - 2012San Antonio, Tx, UsPromoted to provide enhancement solutions for more than 900 out of 2000+ c-stores, general managers and regional mangers resulting in improved service levels of 98%.Provided training to over 200 employees on Point-of –Sale system, customers, managers and peers on daily process, functional reporting and improve performance and functionality; resulting in a performance improvement of 98%. Created, maintained and distributed training, process and enhancement documentation to peers, management and vendors.Managed daily accounting production data and troubleshooting errors improving application delivery and ease of customer use.
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Business Analyst, ItTesoro Corporation 2006 - 2007San Antonio, Tx, UsEstablished and maintained SAP Financials and Cost Centers for existing/new Retail locations.Perform testing and assist with migration of SAP data, CATS and transports with BASIS team.Liaison to business units for determining enhancement hardware and software needs and demands.Configured SAP CRM, maintenance, training, rollout.
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It TechnicianWorld Savings 2001 - 2006Us -
It TechnicianYelcot Telephone 1999 - 2001
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Office SupportEd Gilbert & Associates Realty Company 1998 - 2000
Chelsey Young Skills
Chelsey Young Education Details
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Devry UniversityBachelor Of Science In Business Administration And Human Resources Management -
Yale School Of ManagementExecutive Management - Women In Leadership
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Deloitte UniversityCio Academy
Frequently Asked Questions about Chelsey Young
What company does Chelsey Young work for?
Chelsey Young works for Nordson Corporation
What is Chelsey Young's role at the current company?
Chelsey Young's current role is Global CIO and VP - Information Technology.
What is Chelsey Young's email address?
Chelsey Young's email address is ch****@****-11.com
What is Chelsey Young's direct phone number?
Chelsey Young's direct phone number is (210)-626*****
What schools did Chelsey Young attend?
Chelsey Young attended Devry University, Yale School Of Management, Deloitte University.
What skills is Chelsey Young known for?
Chelsey Young has skills like Software Documentation, Project Management, Business Intelligence, Management, Databases, System Administration, Troubleshooting, Sharepoint, Training, Business Analysis, Process Improvement, Vendor Management.
Who are Chelsey Young's colleagues?
Chelsey Young's colleagues are Aziz Elmahboub, Raúl Ruiz S., Bentley Boger, Tom Emidy, Kevin Faber, Anna Kupka, Kjell-Arne Hauge.
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