▪ Worked directly with clients managing their marketing channels including social media, blog and website.▪ Created content with artworks and executed advertising campaign across media channels.

▪ Worked directly with clients managing their marketing channels including social media, blog and website.▪ Created content with artworks and executed advertising campaign across media channels.▪ Collaborate the influencers and executed the promotion events.

▪ Helped with 3 studios specifically, references on request (Chatswood, Eastwood, Seoul)▪ Implemented a multi-platform content schedule that improved the stagnating organic follower growth from 1.5% in Q1 2021 to 120% in Q1 2022.▪ Developed a cross-channel social media platform to engage different customer segments on Facebook, Instagram, YouTube, resulting in engagement of 10K likes, comments and shares.▪ Upgraded the brand image of the company and developed multi-platform advertising campaign.▪ Planned and executed advertising monthly promotions for local businesses in the Sydney area.▪ Managed a team of writers, designers, and photographers as appropriate for client projects.▪ Putting together promotional materials (flyers, brochures, posters), programs and events.

▪ Prepared all fee quotes and any information required by clients, colleagues, or authorities.▪ Oversaw all aspects of the visa and immigration service ensuring that the process runs smoothly. ▪ Drafted visa application forms and assisted with appeals, and visa and passport extensions.▪ Supervise the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government▪ Trained staff to enhance their understanding of immigration rules and admin process to help them to fulfill their roles effectively.▪ Established trusting relationships with clients, community and meet all commitments with adequate preparation and follow-through.

▪ Increased sales revenue by 30%, driving up conversion rates by 20% on average for selected clients.▪ Built up and managed all online marketing channels and upgraded the brand image of the company. (Websites, blogs and social channels)▪ Produced recent immigration news and relevant content that identifies and attracts our target group.▪ Wrote over 250+ blog posts over the past 3 years.

▪ Worked on multiple branches, references on request (Victory Institute, Collins Institute)▪ Helped implement interactive marketing and creative strategies for both traditional and digital campaign by working with my marketing manager and student agencies.▪ Implemented the overall office assessment and organized documents in preparation for intake. ▪ Provided on time support to students on matters related to their attendance and assignment issues. ▪ Updated course progress for students on a regular basis and assisted students providing tutoring service.

▪ Worked on multiple branches, references on request (Sydney duty free, Hojujikgu, Palgangjibung)▪ Increased blog visitors three times and Instagram followers up to 80%.▪ Developed a new content strategy and created daily blog posts, social media contents and print advertisements for current promotions.▪ Managed a combination of effective mobile text marketing, social media, blogs and promotion marketing.▪ Collaborated with influencers and supporters to propagate leads and establish key client connections.▪ Concepted and developed copy for articles, brochures, websites, sales collateral, blogs and more.▪ Developed marketing agendas and researched and analyzing competitors.▪ Wrote up marketing reports that include your conclusions.

▪ Improved monthly sales revenue by 28% and yearly sales revenue by 46%. ▪ Visited new users by 30% daily and increased visitors by 100% on peak season on the website. ▪ Upload products for launch on the website weekly and updated web design.▪ Conduct photo-shooting and edit photos (re-sizing, image retouching, color correcting). ▪ Developed multi-platform advertising campaign and retail channels (Ebay, Catch) for retail client.▪ Maintained a marketing newsletter with 4,000+ subscribers and created paid social media content campaigns to build customer base, including content ideation, photography and community engagement.▪ Produce daily and monthly sales and traffic statistics of the web store and analyses key performance indicators using Google Analytics.▪ Maintain all aspects of sales operations and promotional activity to make sure that the online store runs smoothly.

▪ Grew contact database by 178% and Instagram following from 700 to 4,325 in just a few months by curating interesting content and building relationships. ▪ Managed online store platform and in store with completed orders daily.▪ Promoted brand awareness through SEO optimization and revised web design.▪ Released new products and compiled comprehensive lists describing product and service offerings. ▪ Commenced email marketing campaigns and scheduled social media posts weekly.▪ Planned and executed the seasonal promotion, sales, and events.

▪ Recognized as No.1 customer service performance based on customer satisfaction, TAT, zero incident record.▪ Dedicated to customer service and resolved an average of 350 email inquiries in any given week. Facilitate multi-way internal communication between Samsung and Telstra, respond to email inquiries from Telstra and Samsung on repair progress, operational issues and disputes.▪ Routinely keep track of incoming devices and manage TAT. Data inputs (in Samsung and Telstra information system). Responsibly manage profits by providing monthly invoice reports, and prepare and distribute daily, weekly, and monthly reports to management.