Youngmae Roca Email & Phone Number

Wilmington, De, Us

United States

Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.

United States

*Provide interpreter services to various medical teams to communicate successfully with Korean LEP. *Assist providers of Oncology, Clinical Trial consultations, Cardiology, Physical Therapy, Ophthalmology, OBGYN, EENT, Neurophysiology, Physiology, Surgery, Emergency Department, Pre Op session, Dietary, Hematology, Hospice, Palliative care, Neurology, Neonatal, and more.*Answer all client calls professionally, relaying first name and interpreter ID for every call.*Always use polite forms of expression, enunciate clearly, and always strive to provide excellent customer service in any situation.*Collect efficient data from the client for billing purposes.*If needed, provide third-party dial-out and conference call services. *Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.*Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.

New York City Metropolitan Area

*VRI using GoMeeting app and Zoom. Interpret minimum of 1 hour session of psychiatric consultation and psychiatric evaluation.*Submit assignment report upon completion of the each project.*Send invoice via Paypal for each assignment*Provide interpreter services to various medical teams to communicate successfully with Korean LEP. *Assist providers of Oncology, Clinical Trial consultations, Cardiology, Physical Therapy, Ophthalmology, OBGYN, EENT, Neurophysiology, Physiology, Surgery, Emergency Department, Pre Op session, Dietary, Hematology, Hospice, Palliative care, Neurology, Neonatal, OP/TP and more.*Always use polite forms of expression, enunciate clearly, and always strive to provide great customer service even in emotionally charged situations.*Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between English and Korean.

Https://Www.Lissol.Com/

Facilitate US government Medicare department and Korean LEP.

United States

*Back to back OPI sessions assisting various professionals to communicate with Korean LEP. *Experienced in assisting family physicians, hospitals, ICU unit, Neonatal, state officials, insurance investigation, 911, emergency department, bank services in US and Canada, life insurance contracts, telecommunication companies, physiologist, ophthalmologist, parent teacher conferences, psychiatric consultation, cardiologist, EKG session, MRI with contrast, stress test, and more,

S. Korea

• Represent Northeast Market and translate marketing materials from Koran to English• Report North American cosmetic market trend • Interpret via voice calls and Skype conferences . English < > Korean • Interpret face to face negotiations between suppliers and buyers* Currently working on new company website design in English. UR Cosmetics Lab & MFR • Assigned to interpret for the founder of Rainbow Beauty co. Kr., Mr. Smith Ha

Provide total financial needs analysis through a network of experienced professionals with expertise in Advisory services, Retirement analysis, Estate Planning, Employee benefit, and retention services, Business buy and sell strategies, Trust services.

15 Reads Way, Suite #210, New Castle, De 19720

Obtained information from independent sources Evaluated information to determine compliance with standards Satisfied customer expectations Established and maintained personal relationships with VIP clients Met sales goals or quotas by helping clients to;• Identify financial goals and concerns• Illustrate what is being done to reach your goals and deal with concerns• Identify gaps, if present, and offer solutions to fill them.

Wilmington, Delaware

• Responsible for developing educational programs and set educational standards • Establish policies and procedures and present program strength • Assist staff in communicating with parents• Establish budgets and set fees for programs• Maintained full enrollment for 5 years with surplus budget • Accredited by State of Delaware Excellence in Early childhood Star program• Nominated by State of Delaware Excellence in early childhood ambassador

12 Reads Way, New Castle De 19720

CD, Money Market, and IRA account manager•Responsible for presenting the investment products attractively to prospective investors and set up new accounts.•Taking over 100 various maintenance calls daily and assisting clients with existing accounts and cross-selling the products.•Met and exceeded quotas by opening over 100 new accounts on a monthly basis.•Won the 4 Stellar performance awards for excellent customer service. •Innovative business ideas were selected and awarded.

Middletown, Delaware

•Monitoring payment status and keep tracking of the material cost per project. •Responsible for preparation of weekly payrolls.•Create and submit proposal letters for prospective projects.•Scheduling inspections and monitoring the job progresses.•Ordering the plumbing materials for current project involving 370 new homes•Responsible for maintaining the customer database for each project. •Created practical data-entry forms for each project including a project that has the 370individual entries with several hundred options using MS Excel.•Responsible for managing relationships with major builders and also responsible for negotiating a fair material cost with suppliers.

Bear, Delaware

•Maximized furniture sales by using quality customer service and creative personal approach to each customer.•Successfully built clientele using skills that include: computer interior design and in-home visits to help clients integrate existing interior items with their new purchase.•Provided superior customer service before and after the sale to garner customer loyalty and repeat business in a very competitive industry.•Responsible for entering correct data including verity of custom design material code and finance application info. •Assisted customers to choose the right payment options and promoted finance products. •Earned Best Salesperson Award for the holiday sale promotion within first three months of the training period.

Esl

Business Administration And Management, General