Melina Young Email & Phone Number

TelmedIQ’s unified Healthcare Communication Hub® provides hospitals and healthcare systems with a mobile communication platform designed specifically to boost clinician efficiency, eliminate communication breakdowns, and improve patient safety.Encompassing mobile and desktop technology, TelmedIQ combines:Secure text messaging;Pager replacement;Medical answering service;On-call scheduling;Nurse call; andEHR integration, TelmedIQ is HIPAA compliant… Show more TelmedIQ’s unified Healthcare Communication Hub® provides hospitals and healthcare systems with a mobile communication platform designed specifically to boost clinician efficiency, eliminate communication breakdowns, and improve patient safety.Encompassing mobile and desktop technology, TelmedIQ combines:Secure text messaging;Pager replacement;Medical answering service;On-call scheduling;Nurse call; andEHR integration, TelmedIQ is HIPAA compliant, streamlines communication workflow, and gets clinicians back to doing what they love—helping patients.Learn more and book a demo at www.telmediq.com. Show less

In this role, I provided email and phone support to both Book Buyers and Sellers as well as being a resource for the rest of the Customer Service team. I also created some tools for the team with Perl and PHP.

As a part of the Tactical Engineering team, I had a variety of roles, including the creation of tools using Perl and PHP, supporting Customer Support with technical questions, and triage and investigation of issues before sending tickets to the Development team.

As a Java Developer on the Inventory team, most of my work involved servlets or back-end processes related to the Inventory Pipeline. I also gained experience working on a team using Agile practices such as Scrum, Pair Programming, and Test-Driven development.