ROLES & RESPONSIBILITIES ▪ Maintain department goals with above proficient benchmarks, project plans, and project KPI. ▪ Implement new business process, setup & configure workflows in ERP as per required process. ▪ Upgraded company ERP AX 2012 R2 to AX 2012 R3 CU8. ▪ Implement Bio-Metric & SMS Mobile App attendance integration with ERP ▪ Implement RMA/Warranty claim process customized solution developed in AX 2012 R3 ▪ Implement & Integrate document management using SharePoint with AX R3 of different modules.▪ Provide ERP support to all modules stakeholders/end-user regarding issues, errors and training ▪ Setup & configure Pre-sales process automation in AX 2012 R3 Sales & Marketing Module. ▪ Setup and manage organization new companies in ERP (AX R3) with respect to modules ▪ Maintain and administrate company E-Portal on SharePoint 2013 ▪ Eisenhower Fellowship Application - Project manager responsibility▪ Sindh LHW Program Application based on Web & Android - Project manager responsibility

ROLES & RESPONSIBILITIES ▪ Manage project, providing status reports and monitoring progress and performance. ▪ Maintain and manage project scope and plan on ERP. ▪ Manage software design team, assign task, and schedule meetings on projects. ▪ Purpose new input of business process to an existing customized company software.

ROLES & RESPONSIBILITIES ▪ Provide administration support for SharePoint EA customers. ▪ Mentoring (Habib Bank, Samba Bank Pakistan, Dubai Islamic Bank Pakistan & Getz Pharma) on SP▪ Administrate and support EA Customers on SQL Server. ▪ Maintain & update InfoTech leaves, Travel and Expense Application on SharePoint. ▪ Maintain & update InfoTech Dynamics CRM Sales and Marketing Module

ROLES & RESPONSIBILITIES ▪ Prepare & produce technical RFP for organization. ▪ Responsible for managing MS Project Server 2010, MS SharePoint Server & MS Dynamics CRM▪ Implement & manage Microsoft Dynamics CRM for Sale Automation - GCS (Pvt) Ltd.▪ Implement & manage Incident Management for command and control at (CDGK) on CRM ▪ Provide User needs analysis, business area assessment on MS Dynamics. ▪ Manage & maintain GCS website (www.gcspvt.com).

ROLES & RESPONSIBILITIES ▪ Prepare flow charts/diagrams & outlining of systems capabilities of business processes in CRM ▪ Provide end user training on the CRM module functionality usage and administrate CRM ▪ Schedule & Lead meetings to facilitate strategy sessions on customized CRM process. ▪ Implement & deployed enterprise solutions like MS Dynamics, SharePoint & MS Project Server. ▪ Mapping business process requirements with CRM application as per customized need.

ROLES & RESPONSIBILITIES ▪ Responsible for mapping of operations & business process to company ERP in dynamics AX 4.0. ▪ Manage Administrative roles and security rights in Dynamic AX & Servers. ▪ Responsible for Dynamic AX Installation, Setup, Configuration, Backups, Recovery & Restoration ▪ Manage Enterprise Portal, Onsite/Offsite Dynamics AX ERP Support at different locations of ZB. ▪ Responsible for Manage IT infrastructure and maintain data-center.

ROLES & RESPONSIBILITIES ▪ Managed Broad Band, ISDN and DDP companies’ profiles and their accounts in software. ▪ Responsible for negotiating and technical support for wireless Broad Band, ISDN and DDP. ▪ Outline the internet connectivity business plan for client to offer advanced business services. ▪ Proven track record utilizing in Software/Hardware and Networking. ▪ Manage & Configure IBM/HP Servers, maintain backup. Installation/trouble shooting peripherals. ▪ Technical support for proxy and Mail Servers: WinGate, MDemon, DNS, Radius, Firewall. ▪ Support data center operations, network and Server administration.