• Responsible for Sales, Customer Service • Dealing with the customers in all way like Email Correspondence, Telesales, Indoor and Outdoor. • Explaining our services to customers and get the Enquiry • Provide ongoing service and sales support and also Assist international clients and taking bookings.

• Responsible for Branch Management for Sales, Customer Service and also Car Maintenance • Dealing with the customers in all way like Email Correspondence, Telesales, Indoor and Outdoor. • Explaining terms of rental agreements Complete paperwork with customers and take payments. • Showing customers to their vehicles to point out damage on vehicle before renting. • Checking mileage and inspecting for damage when vehicles are returned. • Provide ongoing service and sales support and also Assist international clients and taking bookings. • Instructing Drivers and Mechanics for their daily routine works based on the customer needs. • Updating on RTA Website on time. • Responsible for Car Renewals, Listing Traffic Fines and Escalating the Customer. • Working Experience with Car Rental Software

• Responsible for Key Account Manager for Sales and Customer Service for Consumer & Corporate Sales• Dealing with the customers in all way like Email Correspondence, Telesales, Indoor and Outdoor.• Providing technical clarifications to customer on various products and recommending the Suitable products based on their requirements and meeting with clients and creating the application for their requirement.• Responsible for the Stock check and Stock Ordering and intimating the management for required stock.• Generating Daily Sales Report in Excel and matching it with the Monthly CRM Report.

• Responsible for Key Account – DU, major telecom service provider in UAE.• Follow up with Technical Help desk of DU to sort out technical issues with network /service.• Dealing with the customers in all way like telesales, indoor and outdoor• Responsible for business growth as per allotted target.• Providing technical clarifications to customer on various products and recommending the Suitable products based on their requirements.• Fixing appointment with Customers all over UAE and activating the service based on the requirement.• Responsible for the Stock check and Stock Ordering and intimating the management for required stock• Managing Team members in absence of team leader and giving proper knowledge for new joiners if they have some issue with the customers.• Tabulating the data for the overall performance of the team and helping them to improve.

• Responsible for Key Account – Airtel, major telecom service provider in India.• Receiving the requests from customer over telephone for Airtel products.• Responsible for fulfilling the request of airtel customers for their 3G, 4G and broadband service and assessing the feasibility based on the customer location.• Responsible for business growth of 4G devices as per allotted target.• Providing technical clarifications to customer on various products and recommending the Suitable products based on their requirements.• Fixing appointment with local executive all over India with the customers for further plans.• Maintaining the Team members in absence of team leader and giving proper knowledge for new joiners if they have some issue with the customers.• Tabulating the data for the overall performance of the team and helping them to improve.

• Responsible for attending customer calls and providing 24/7 Road Side Assistance for the reputed companies like Renualt, Nissian, Isuzu, ICICI etc under motor policy.• Receiving the emergency requests from customer and registering in the CRM system (AVIYA Software).• Coordinating with respective departments for providing on time services like proper mechanical assistance, towing assistance, cab assistance etc.• Responsible for decision making on direct towing of vehicle or deputing technician to the spot. • Assigning technicians and mechanics based on the location, nature of the service and competence.• Receiving Invoices from the workshops and checking the same as per the contract before forwarding it to accounts department.• Participating in the meeting with team leader for negotiating the contracts with workshops and recording the minutes of meeting.