Zachary W. Johnson Email and Phone Number
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High-performing, team builder, and leader with a history of exceeding performance goals by developing and supporting an atmosphere of excellence.Components of a successful concierge - ♦ Ambassador (for the hotel, city, state, region, and profession)♦ Special occasion / Event planner (often on the spot) ♦ Curator (crafted memory maker) ♦ Connoisseur (knowledge that is as deep as it is wide) ♦ Hospitality maven (each guest feels the hospitality) ♦ Liaison (the go-to! between departments/management levels / the hotel and the community) ♦ Master of inference / Mind reader / Advanced active listening skills (anticipation to action) ♦ Advocate (the guest's champion) ♦ Choreographer (hospitality is a dance) ♦ History buff (enlightening and interesting insights into the hotel, city, and state)♦ Purveyor of passion (extra fun because it is contagious!) ♦ Master Distiller (saves guests' time by providing useful, and personalized information having filtered out clutter) ♦ Access actualizer (a concierge's "keys" provide guests access to the otherwise inaccessible) ♦ Professional (cool as the other side of the pillow) ♦ Diplomat (sometimes feathers will need to be fluffed, other times ruffled)♦ Integrity (one does not last long in our position without it) ♦ Relationship Architect (horizontal and vertical builds) ♦ Leader (makes those around him or her better)
Land Concierge Llc
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Owner And Cvo At Land Concierge Llc "Your Guide To Opportunity"Land Concierge LlcDenver, Co, Us
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Director Of OperationsExperiential Living Apr 2024 - PresentCombining decades of experience with a culture of excellence, we provide the premier residential concierge service in the Rocky Mountain Region.• Collaborated on defining company values, mission, and goals; achieved $350K in first-year revenue.• Optimized processes to elevate service quality and cost-efficiency in delivering high-end residential concierge services.• Create community-building activities and programs that promote vertical and horizontal integration and connection.• Fostered a culture of excellence and accountability by nurturing trust and collaboration within the team. -
Owner & Cvo At Land Concierge Llc "Your Guide To Opportunity"Land Concierge Llc Dec 2020 - PresentFor those looking for vacant land, we are dedicated to matching you with the perfect property.• We own all of the properties we sell• We offer owner financing on most salesLand Concierge LLC "Your guide to opportunity"
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Chef Concierge (Chs)Brown Palace Hotel & Spa Dec 2012 - Mar 2024Denver, Colorado, Us• Strategically directed the professional development and organization of our 14-member Guest Service Team at a Four Star / Four Diamond Property to achieve critical team objectives• Built and fostered hospitality partnerships both internally and externally to create enhanced, engaging experiences, driving KPIs• Accomplished active listening and anticipatory skills that facilitated the actualization of internal and external guest needs dynamically and memorably, building hotel and brand loyalty• Utilized a network of connections in the hotel, the area, and around the world to provide access to the otherwise inaccessible, and to execute, whenever possible, all guest requests that are legal and moral to clientele that is decerning and has high expectations• Leveraged a development approach to collaboratively implement training and growth opportunities to further the career development of the team members as well as advancing them in providing outstanding hospitality• Established an advanced training system and an “Excellence Sharpens Excellence” recognition program for new employees and to enhance the skills of tenured associates -
Chef ConciergeGrand Hyatt Denver Apr 2005 - Dec 2012Denver, Co, Us• Created and implemented a comprehensive and impactful concierge training program “Personality with Polish!”• Leader of a 15-person Guest Service Team that consistently received the highest rankings in the company which led to being a seven-time recipient of the “Grand Performer Award” for outstanding service• Led in securing sponsors and donations for the MS Society and for the Food Bank of the Rockies, events organized by and held at the Grand Hyatt Denver -
Concierge2003 - 2005 Denver Marriott City Center May 2003 - Feb 2005•Coached associates for 'At Your Service' role, integrating multiple functions for seamless operations.•Enhanced guest experiences, leading to a nomination for the Colorado Hotel & Lodging Association's Star of Industry Award.
Zachary W. Johnson Skills
Zachary W. Johnson Education Details
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Metropolitan State University Of DenverInternational Business -
University Of Colorado DenverPolitical Science Major
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Colorado Mountain CollegeBusiness Emphasis
Frequently Asked Questions about Zachary W. Johnson
What company does Zachary W. Johnson work for?
Zachary W. Johnson works for Land Concierge Llc
What is Zachary W. Johnson's role at the current company?
Zachary W. Johnson's current role is Owner and CVO at Land Concierge LLC "Your Guide to Opportunity".
What is Zachary W. Johnson's email address?
Zachary W. Johnson's email address is zj****@****ace.com
What is Zachary W. Johnson's direct phone number?
Zachary W. Johnson's direct phone number is +130331*****
What schools did Zachary W. Johnson attend?
Zachary W. Johnson attended Metropolitan State University Of Denver, University Of Colorado Denver, Colorado Mountain College.
What are some of Zachary W. Johnson's interests?
Zachary W. Johnson has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Zachary W. Johnson known for?
Zachary W. Johnson has skills like Hotels, Hospitality, Tourism, Customer Service, Hospitality Management, Hospitality Industry, Restaurants, Concierge Services, Training, Event Planning, Hotel Management, Social Media.
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