Yousaf Saifuddin Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Responsible for providing strategic and operational leadership and direction to drive continuous improvements across safety, service and productivity nationally. Mentor the warehousing team to success by providing exceptional customer service to internal and external stakeholders and by achieving financial targets and KPIs.

Sydney, New South Wales, Australia

Project manage the end-to-end Relocation for the business from current sites, external warehouses and 3PL’s to a new site. Manage tender process for MHE requirements, racking, make good of current site, movers, furniture, labelling, security etc.Develop a project plan for the move, manage all requirements with PCG, consultants and other stakeholders. Lead the weekly project update with business Steerco.Effective management and responsibility for the logistics of all imports and exports. Prepare reports and requirements for RFP across international and national logistics.Develop efficient and effective logistics framework, minimise business risk whilst achieving best value for money and service. Accountability for shipping costs and includes negotiations with third parties for rate card reviews, service performance and associated metrics. Develop and implement SOP for shipping and transport guidelines. Lead implementation of a Transport management system for the business.Monitor, analyse and report on activities, trends, results, and recommendations.Develop and drive a simplified, sustainable shipping function and capability across the business.

Sydney, New South Wales, Australia

Lead role for $40M dollar p.a distribution centre including inbound and outbound transport.Direct report to CEO and leadership of over 25 team members, including customer service, Ecommerce, purchasing, inventory, and warehouse team.Key accountabilities: safety, service, cost, people, and environment.Improved piking, receiving and inventory management functions within warehouse by introducing RF guns, batch, and expiry tracking.Reduced OOS from 20% down to an average 11%. Improve inventory health delivery in full rate.Improved processes to maintain a DIFOT of 99% for over 250 retail stores within 3 months and over 85% during pandemic challenges. Led a change in freight contract from tier 2 to a tier 1 carrier with a saving of 7% for the year.Built strength of employees and enhanced the reporting result through Excel and other business applications. Developed stock health report and monthly KPI dashboard for board members.Lead the S&OP with sales, marketing, and retail operations to improve overall service.Negotiate the warehouse lease and a 7.5% rebate form the landlord due to Covid challenges.Offer 3PL services to suppliers/customers, bringing in $70K business and reducing ongoing costs.Lead a change in management culture, where people come first, introducing reward system, BBQ/lunches, fruit boxes for the team and open and honest feedback sessions.Manage Ecommerce operations, including shopify management, website integration with ERP and shopify and monthly Ecommerce reporting to the board (order conversion, returning customer rate, average order value, shipping costs etc).

Sydney, New South Wales, Australia

Manage 20 member team to develop a Safe and an efficient national distribution center. Manage all transportation operations, including quality controls, to ensure transportation services met contract obligations as well as local and national government regulatory requirements. Oversee dispatching, receiving, routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery of orders throughout Australia and New Zealand. Coached staff on new implemented policies and procedures. Communicate operational needs to General Manager of supply chain.

Sydney, Australia

I lead the inventory team to build and sustain inventory management best practice across multiple sites to achieve service and cost objectives whilst ensuring that tasks are completed in the most efficient manner. Review existing operations and propose future cost effective inventory solutions including 3PL and 4PL management. Manage end to end raw materials, packaging, bulk, finished goods or any other inventory to ensure the accurate recording in the system with subsequent reporting, efficient utilization of stock and facilities within the supply chain. Champion all supply chain improvement projects including all system improvements for the wider group.

Sydney, Australia

Generate revenue by coaching staff on effective prospecting and lead development strategies.Manage Australian distribution facilities (owned and 3PL).Monitor employee productivity and optimize procedures to reduce costs. Consistently meet or exceed monthly gross invoicing targets. 30% increase in average monthly invoicing capacity.Increase productivity by 30% while simultaneously reducing head count by 20% in the warehouse.Developed safety culture and programs that reduced incidents by 90% in one year.Implemented a successful ERP system, zero loss time or effect on invoicing targets post launch. Project managed implementation of new EDI system.Managed KPI’s including DIFOT, inventory accuracy, global distribution costs and people costs. Reduced outbound cost per unit by from 12c to 4c per unit.Ensure all HR procedures are complied with in accordance with company policies.Analyse, implement and monitor storage and distribution systems, strategies, policies and plans to meet all requirements for NPD/EPD team.

Sydney, Australia

Managed a large team of direct reports comprising three analysts, three administration staff and indirect reports compromising 20 warehouse support staff.Achieved targeted budgets in all operations of the Sydney branch. Broke monthly invoicing records and units dispatched, 3 months in a row.Developed excellent working relationship with freight forwarders and helped establish key reporting tools related to reducing costs by 33% within 6 months. Managed employee hiring, training and development to high standards.Maintained operational KPIs, acted SME and adjusted processes as required. Developed a more efficient delivery system and introduced KPIs into the workplaceManage and monitor the quality, quantity, cost and efficiency of the movement and storage of goods, ensuring the warehouse always has 20% free capacity.Manage interstate 3PL to store and distribute SKU’s forecasted to be sold within the state to reduce transport costs by 10% and increase WH productivity by not double handling stock.Manage stock analysis process and allocation models to ensure targets are met and show more incremental opportunities resulting in 18% increase in Jan/Feb 2016.Manage team to ensure internal and external customer expectations are met to a superior standard.Manage incoming goods forecast against order forecasts to reduce urgency on incoming stock and save on transport costs.Customer DOT’s increased by 25% in the first 6 months by changing processes and managing relationship with the freight brokers. Delivery on time increased from 56% to 85% in quarter 3 for customers.

Sydney, Australia

Coordinating and control the order cycle and associated information systems.Analyse data to monitor performance and plan improvements and demand.Liaising and negotiating with customers and suppliers.Develop business by analysing logistical challenges and producing new solutions.Oversee the recording of purchase, storage and distribution transactions.Manage warehouse staff and activities, monitoring their performance to ensure KPI’s are metWork closely with management to communicate workflow of orders.Communication to Grocery channel VRP’s re amendments to delivery dates or PO’s.Manage orders, stock allocations in WMS, EDI import, ASN and E invoice, virtual processes, rectify pricing challenges, SSCC creation and Invoice creation and export documentation.Reduce transport costs by 5% by effective implementation of direct drive process.Liaise with stock controller re stock challenges for orders.Resolve challenges for warehouse team leaders re pick and packing (WMS).Communicate with customers/BM’s regarding processing times and delivery times of orders.Work with BT to resolve any challenges from point of orders entering system through to dispatch.Analyze of data and prepare for key customer collaboration meetings.

Sydney Area, Australia

Manage company’s material and stocked products inventory including stock profiles and locations. Manage Inventory between the accounting software (ACCPAC) and post necessary SOH adjustments into warehouse management system (ACCELLOS)Ensure subcontract processes are received back and suppliers are chased to ensure no late deliveries occur. Receipt incoming goods as per company’s procedures. Ensure receiving team is well organized to sufficiently support the goals of the business. Relationship management with 3PL, coordinate all pre-packs and value add production jobs. Preparing purchase orders, reports on adjustments and inventoryEnsure integrity and accuracy of stock management system. Coordinate Reverse Logistics.Manage stock take, cycle-counting, and spot check programs.Manage interstate transport damage claims in conjunction with the Purchasing Officer.Manage all claims end to end, communicate, investigate and follow through with a resolution.Monthly reporting of KPI’s.

Sydney Nsw Australia

Within 4 months of working as CSR, I was promoted to Logistics Freight/Claims Officer to resolve their DIFOT claims. Very shortly was promoted again as full in-charge of Returns/Freight coordination. Coordinate with warehouse and resolve warranty and missing goods claims. Interpret data and statistics on Warehouse issues and other internal problems to management.Liaise with freight companies and insure all goods are being delivered on time. Assisting our valued customers with their queries in relation to POD’s, ETA’s, Track and TraceHandle the tasks of processing urgent shipments and tracking logistical flow.Provide support to the sales team, ensuring all sales and service objectives are met. Assist customers with technical support and related queries, preparation of quotes, invoicing and raising purchase orders.Drive down the cost of claims whilst delivering a high standard of customer service.Provide high level administrative support to area managers and territory managers. Assist in the training of new customer service representatives and associates. Assess and offer advice on claims matters, loss analysis and regular claims review with clients. Assist in the development of new policies and procedures. In charge of Recall notices and actions. Analyzing stock discrepancies, Stocktaking and cycle counting.

Led the night crew and coordinated with the managers and other department supervisors to advertise of current sales and promotions.Tracked, replenished and maintained inventory and marketed inventory via glamorous shelf presentation.Provided customer support and assistance.

Bachelor Of Applied Science Aviation, Aviation

Activities and Societies: Aviation and Aerospace Student Association (AESA) Secretary 2009 Organized career nights that provided industry.

Associate Degree, Design And Development (Aerospace Engineering)

Activities and Societies: Aviation and Aerospace Student Association (AESA)