Yousaf Arshad Email & Phone Number

Pakistan

As an Account Executive at Motive, I've excelled in Salesforce management, ensuring a streamlined sales process.My strong communication skills have enabled me to effectively articulate the value proposition of our products and services.I've leveraged my B2B sales experience to understand and address the unique needs of business clients.This has resulted in tailored solutions that drive mutual success and increased sales.My expertise in Salesforce, communication, and B2B sales has been instrumental in driving revenue and fostering client relationships at Motive.

Lahore, Punjab, Pakistan

• Achieve growth and hit sales targets by successfully managing the sales team• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs• Consistently maintained sales volumes, product mixes, and selling prices by keeping updated with supply and demand and changing market trends.• Increased Feet base from 7 to 30 within 3 months by employing strategic sales initiatives.• Trained 20+ sales officers and support staff members within a short time span.• Designed and implemented a strategic business plan that increased revenue by $4000 per month.• successfully generated a lead of 50 corporate accounts in a month, out of which 15 were realised as high business-giving customers.

Lahore, Punjab, Pakistan

• Achieved the "Top Sales Performer" award for 2022, exceeding annual sales targets by 10%.• Collaborated with the sales team to develop and execute effective sales strategies, contributing to a 50% growth in team performance.• Established strong rapport with clients, resulting in an increase in repeat business and referrals.• Provided exceptional customer service by promptly addressing inquiries, resolving concerns, and ensuring client satisfaction.• Received commendations from satisfied clients for outstanding service and effective problem-solving.• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements and trade shows.• Responded, engaged, and qualified inbound leads and inquiries• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.• Presenting product information to customers after need identification.• Moving solid leads through the marketing funnel, and arranging in-person meetings, emails, or phone calls.

Sheffield, England, United Kingdom

• Assisted customers in booking and confirming cab reservations, addressing their inquiries and providing accurate information. Resolved customer concerns and complaints, striving to exceed their expectations and foster positive relationships.• Coordinated and managed the scheduling and dispatching of a fleet of 350 vehicles to fulfil customer requests in a timely manner.• Utilized dispatch software and GPS technology to assign and optimize routes, resulting in a 70% reduction in average wait times.• Communicated effectively with drivers and provided real-time updates on traffic conditions, road closures, and customer preferences.• Maintained accurate records of dispatch activities, trip details, and driver assignments, ensuring compliance with company policies.• Handled customer inquiries, complaints, and requests for service, resolving issues promptly and maintaining a high level of customer satisfaction.• Collaborated with drivers to ensure adherence to safety protocols, vehicle maintenance schedules, and company standards.• Successfully coordinated transportation logistics for large-scale events, ensuring seamless execution and customer service.• Recognized for exceptional customer service skills, receiving 97% commendations from satisfied customers.

Lahore, Punjab, Pakistan

Lead a team of 20 sales professionals, providing guidance, mentoring, and performance evaluations to drive individual and collective success.- Develop and execute strategic sales plans, resulting in a 20% increase in revenue within 4 months.- Analyze market trends, customer needs, and sales data to identify opportunities for growth and tailor strategies accordingly.- Collaborate with cross-functional teams to align sales efforts with marketing campaigns, resulting in increased brand visibility and customer engagement.- Conduct regular team meetings to communicate targets, review progress, and provide ongoing training and development to enhance sales skills.- Foster a positive team culture that emphasises collaboration, accountability, and continuous improvement.

Lahore, Punjab, Pakistan

• Identify and engage with prospective clients through various channels, calling, networking, and leveraging existing contacts • Conduct in-depth research to understand client needs, industry trends, and competitive landscape to tailor effective sales strategies. • Conduct sales presentations and product demonstrations to showcase the value proposition and unique selling points to potential clients. • Collaborate with cross-functional teams, including marketing and product development, to ensure alignment and maximize sales opportunities. • Negotiate contracts, pricing, and terms of agreements to secure new business and achieve revenue targets. • Manage the entire sales cycle, from prospecting to closing deals, ensuring accurate and timely. Documentation of sales activities in CRM systems. • Proactively upsell and cross-sell to existing• Conducted regular sales presentations and product demonstrations to potential clients, resulting in a 92% conversion rate. • Managed a portfolio of 7 key accounts, maintaining strong relationships and ensuring high levels of customer satisfaction.

Pakistan

- Successfully generated leads resulting in a 30% increase in client acquisition within the first six months of employment.- Implemented an innovative outreach strategy that improved the response rate by 25%, leading to a higher conversion rate of prospects into clients.- Developed and maintained strategic partnerships with complementary businesses, resulting in a 20% increase in referral business.- Presented tailored digital marketing solutions to clients, resulting in a 40% increase in upsell opportunities and overall account growth.- Collaborated with the marketing team to create compelling sales collateral and pitch materials, enhancing the company's brand image and sales effectiveness.- Acted as a subject matter expert on digital marketing trends and technologies, providing valuable insights to clients and internal teams.- Received recognition for outstanding performance, including multiple "Salesperson of the Month" awards and commendations from management.- Mentored and onboarded new team members, contributing to their success and the overall growth of the business development department.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Business societyBachelor's degree in Business Administration from Middlesex University. I completed coursework.

Igcse A Level, Business

Igcse O Levels, Accounting And Business/Management