Founder of the Flex Travel Gear brand of luggage and travel solutions. Design and development of our flagship Flex Check suitcase launching in early 2025. We are innovating beyond simple design updates and leading the revolution in modular and completely transformable suitcases.

- Liaise with client Department and SSC service delivery teams to provide timely provisioning of technical security solutions and incident management.- Support clients with identifying appropriate service teams, prepare cost estimates and agreements, and coordinate final solution implementations.- Contribute to strategic reporting practices with the design and implementation of strategic reporting within Department and extrenal Clients in Power BI and SharePoint.

• Prepare materials for, and facilitate stakeholder workshops at the executive level for Portfolio planning and investment management of $1.6B budget at Govt. of Canada.• Apply PwC BXT framework to assess, design, and deliver EPMO roadmap and supporting processes and tools for Govt. of Canada.• Planned and managed the delivery of a complete cross functional PPMO for managing investment of $10M, including a medium-term roadmap for optimized initiative selection and delivery within 6 months at Sheridan College.• Design core processes aligned with industry leading practices in areas of highest value, including governance, initiative prioritization, resource management, change control and reporting, through extensive stakeholder consultation.• Develop project delivery standards and guidelines and facilitate procedures in the EPMO tool (Workfront).• Facilitate adoption of new processes and project management practices to through implementation of a detailed change management plan.

• Leading planning, design, development and implementation of cross functional multi-division, multi-year transformational program by leveraging emerging technologies.• Building strong relationships within I&T, City divisions, and Agencies to increase collaboration and long term alignment to City investment goals.• Led initiative to implement a flexible project delivery framework ensuring benefits realization of IT Portfolio and full modernization of tools and practices for project financial management.• Leading initiatives to implement Agile best practices through training program development and delivery.• Negotiating with executive management across multiple Divisions to resolve conflicting priorities and continue to deliver on program objectives.• Leading initiatives to introduce Agile best practices through training program development and delivery.

• Defining project scope, work plans, resource needs and timelines for enterprise-level, large-scale portfolio in the store systems space.• Overseeing internal and external project resources and managing vendor delivery agreements.• Partnering with complex application delivery teams to execute initiatives to project plan, ensuring project goals are met.• Managing all aspects of HBC’s project methodology (charter, scope definition, requirements gathering, project planning, change control, risk mitigation etc.).• Communicating in an accurate and timely manner; status, issue / risk mitigation plans and delivery timelines with executive level business stakeholders.• Ensure high adoption rates through execution of details communications and change management strategy.• Managing the capital budgets and reporting status to senior leadership.

• Manage portfolio of customer focused solutions leveraging Sitecore digital marketing and content system, and technology integrations through effective planning and monitored delivery at each stage of the project life cycle.• Negotiate resource allocation and selection with resource managers and external vendors, and develop a cohesive team environment across globally distributed teams in multiple time zones.• Manage the complete project life cycle from initiation to close; overseeing scheduling, budgeting, procurement (vendor management), and risk and issue management.• Oversee performance of team metrics and coach team members to enhance successful project delivery regularly.• Contribute to the Project Management practice through review of existing processes and mentoring project staff in application of best practices in the use of tools and techniques.

• Manage delivery of highly visible transformational project impacting over 1,500 staff members including quality execution of all scope, on time and on budget working with distributed teams in 5 offices across Canada.• Development of project management tools and templates including SharePoint site management• Evolved and modernized project and program delivery practices resulting in a hybrid methodology that reduced administrative overhead by a minimum of 15%.• Establish baselines and monitor project performance to scope, cost, and schedule KPIs. Leveraging appropriate tools and best practices in change implementation to adjust and report variances through each project phase.• Co-developed project management tools and templates including SharePoint site management.• Lead organizational change activities by identifying business impacts utilizing best practices of Prosci’s (ADKAR) and APMG Change methodologies to reduce resistance and increase project benefits realization up to 3 times earlier than estimates, impacting more than 1200 employees.• Monitor and report project progress to Executive and team for early identification and remediation of risks, lowering schedule and cost impacts during the course of the project.

• End to end management of projects in the delivery of high visibility program with complex interdependent work streams for migrating from MS Office to Google Apps for City of Edmonton valued at more than $14 million. Lead the preparation and implementation of strategic road map for improving PMO framework and methodology for OPM3 Level 3 PMO.• Perform project audits for PMO projects to ensure highly quality deliverables and adherence to best practices, leading to year over year productivity improvement of the PMO by 20%.• Recruitment and onboarding of new Project Managers as needed.• Coach and mentor project managers in applying PMO practices to gain maximum value from invested time in planning, execution, monitoring and control of projects and programs.

• Assisted in the preparation of IT Strategy addressing infrastructure, applications, PMO, resourcing, and technology gaps leading to roadmap for overcoming challenges within 3 years.• Design and implementation of processes for efficient project/program selection to maximize ROI based on alignment with strategic organizational objectives.• Ensuring that projects are well defined, resourced, and successfully delivered by leveraging available solutions, infrastructure, and resources.• Planning, executing and controlling the delivery of IT, infrastructure, certification compliance, and finance projects.• Managing cross-functional resource allocation conflicts by engaging transparent interactions with functional management and champion resolution of issues for scheduling constraints.• Provide leadership with strategic participation in the development and ongoing maintenance of project management framework and methods.

• Co-developed with AVP Enterprise Strategy - PMO in developing and implementing PMO best practices, templates, and tools, to ensure that all project management activities meet broader corporate management objectives.• Effectively monitor and control project scope and negotiate with functional managers for resources adding clarity to project deliverables and expectations to ensure long-term product success.• Manage the repository of project management artifacts, including charters, progress reports, issue/change/risk logs, requirements documentation and presentations.• Prepare and deliver training for stakeholders from executives to team members in order to increase effectiveness of the changes introduced by the PMO program, and provide ongoing coaching, improving on-time and on-budget delivery of all projects.

• Responsible for successfully preparing and implementing project management and release management methodologies improving IT-PMO success through effective engagement of stakeholders groups.• Successfully executed infrastructure projects in a program (approx. $1M) to integrate IT services across provinces using multiple technologies including VMware, MS Windows, SharePoint, Raiser’s Edge, and Cisco.• Prepare documentation such as business cases, project charters and project plans for effective risk management for all IT projects.• Evaluate project Business Cases and proposed solutions performing vendor analysis and solution analysis between proposed technologies like BI (Cognos, Microsoft BI), Requirements Management/QA (RavenFlow, HP QuickTest Pro), CMS (SharePoint, WebSphere, Drupal).• Mentoring and indirect supervision of 3 project managers, and coaching other department resources to ensure adherence to PMO practices and standards.

• Directly supervised teams of vendors to plan and execute project for nationwide promotion of e-services provided by the Government with a budgetary responsibility of approx. $1.2M working within the federal PMO standards.• Collaborated with web development team to launch web portal roadmap using Web 2.0 trends like single sign-on, personalization, CMS, forums etc. on a WebSphere platform.• Worked with other Ministries to accurately assess requirements and risks and prepare realistic project plans including risk management strategy and change control processes.• Effectively managed project budgets and coordinated with the Ministry of Information Technology for financial activities reducing overheads and generating savings of 10% during project life cycle without affecting other constraints of time and quality.• Increased brand recognition while simultaneously improving internal procedures with use of existing technologies for maintenance of content, interfacing with media, and communications with other government agencies.

• Prepared winning bids for major projects in the Middle East and with Fortune 500 companies defining user requirements, process management methodologies and quality control processes.• Redefined the existing business processes for business development and operations functional areas to align with the industry standard of COPC 2000 – improving customer satisfaction by more than 60%.• Interacted regularly with clients to obtain requirements and define suitable web based architectures for portal implementations including Web 2.0 technologies like Wikis, RSS and Search.• Worked closely with internal development teams and external vendors to define requirements for IT application implementations including CTI and CRM tools.• Developed budget forecasts and ensured financially viable operations on a sustained basis.

• Coordinated activities between team of ten and various vendors to ensure consistent and accurate translation of requirements through design, build and test cycles for promotion applications in TV, print media and Internet.• Researched corporate strengths and identified weaknesses to develop a web portal capable of attracting interest from the international market.• Established stakeholder trust by understanding business concepts, issues, and opportunities in an international scenario.• Bridged the gap between business and IT, ensuring common understanding, enabling IT companies to develop improved products for various segments of the international business market ensuring IT/Business alignment.

Main objective of the position was to create a team capable of delivering solutions meeting customer business requirements. Actively coached a small team in requirements analysis and translating business requirements into robust IT applications contributing to improved process management for clients around the globe.