Years of consistent performance and progressive experience with dnata Airport Operations. self-starter, self-motivated and goal oriented professional, with all skills honed and developed, in most of the areas of airport operation within dnata such as Technical Services, Revenues, Ramp Services /Baggage Service/ Cargo & ULD/ Logistics. Presently, as a Service Delivery Manager I am privileged to lead a team of experts who are providing all the required services to Emirates flights and all other carriers operating in and out of Dubai International Airport.I am committed and self-motivated individual who enjoys working in a fast moving environment. I am an effective communicator & the importance of teamwork and the essential need for precise accurate communication is understood along with the requirement to work in an organized manner to ensure high performance results are delivered.I possess a very good record of working relationship with external and internal customer, and have been commended with appreciation letters from Management and Airline alike, which have been all noted by my superiors.I am Conscientious, loyal, dedicated and supportive to my superiors and workmates. I can relate well with different types of people and have consistently supported the continuous improvement of the department through personal efforts, involvement and commitment to achieve set goals.My Leadership style which I have developed over the years has made me confident in leading the team who is under my supervision to the highest expectations of our Management.My interpersonal ability has been my biggest asset in delivering the highest Customer Services to our internal and external customers.I am confident that my experience and skills that I have gained within the Emirates group and all other areas of airport operations would best suit, the criteria laid down for the profile and I would also deliver the required performance as expected.