Yousef Abdel Kader Email & Phone Number

Dubai, United Arab Emirates

• Research potential vendors
• Compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, prices) into internal databases

Dubai, United Arab Emirates

• Develop and implement an effective legal compliance program
• Create sound internal controls and monitor adherence to them
• Draft and revise company policies
• Proactively audit processes, practices and documents to identify weaknesses
• Evaluate business activities (e.g. investments) to assess compliance risk
• Set plans to manage a crisis or compliance violation

Dubai, United Arab Emirates

• Maintaining confidentiality when handling customer transactions by following company policiesregarding privacy and security
• Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
• Communicating with other departments within the company to ensure that orders are processed correctly
• Providing customers with product knowledge regarding jewelry types and styles
• Performing administrative tasks such as maintaining inventory records and processing sales orders
• Cleaning and repairing jewelry items to prepare them for sale

Dubai, United Arab Emirates

• Check incoming and outgoing shipments.
• Managing DHL account and following up on all shipments for customers and partners.
• Reviewing orders before and after delivery to ensure that orders are complete, and the customer is satisfied.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Oversee and manage inventory levels.
• Implement and communicate shipment schedules.

Cairo, Egypt

• Resolve customer complaints via phone, mail, or social media
• Assist with placement of orders, refunds, or exchanges.
• Making a daily survey about our products and services and make sure our clints aresatisfied.
• Promote our products through different channels like Facebook, Instagram, WhatsApp,and on the phone.
• Responding promptly to customer inquiries.
• Marinating a positive, empathetic and professional attitude toward customers all thetime.

Abu Dhabi, United Arab Emirates

• Greet customers and ascertain what each customer wants or needs.
• Provide client with needed information and assist them in making their descriptions.
• Lead customer though buying process and provide pricing information.
• Inform customer about warranties and guarantees of sold prices.
• Following up with factory to make sure all customized orders are being processedperfectly.
• Processes payments by totaling purchases, processing checks, cash, and store or othercredit and debit cards.

Tanta, Al Gharbiyah, Egypt

• Produced monthly reports using advanced Excel spreadsheet functions.
• Organized forms, made photocopies, filed records and prepared correspondence andreports.
• Assisted with receptionist duties, file organization and research and development.
• Obtained scanned records and uploaded them into the database.
• Contact customers to resolve any issues with their source data.

Tanta, Al Gharbiyah, Egypt

• Offering smart phones and tablets for sales.
• Research and analyze sales options.
• Build and maintain relationships with clients.
• Build and maintain professional networks.
• Meet the potential clients to determine their needs.