Proven expertise in optimizing server and computer performance for seamless operations. Implemented robust security measures, including IP assignments and MAC address restrictions, to safeguard network integrity. Delivered prompt, effective technical support to resolve hardware and software issues. Collaborated cross-functionally to develop tailored IT solutions. Conducted regular system maintenance, ensuring up-to-date security and efficiency. Facilitated the smooth integration of a new system across multiple branches. Proficient in troubleshooting network connectivity for end-users.