Yousef Ibra Email & Phone Number

Calgary, AB, CA

Montreal, Quebec, Canada

Solink is a cloud-based platform that integrates video surveillance with point-of-sale (POS) systems and other data. By connecting these elements, it offers actionable insights and real-time alerts to businesses, enhancing security, operational efficiency, and loss prevention. Ideal for retailers, financial institutions, and other customer-focused.

Ottawa, Ontario, Canada

• Drove successful proposal submissions by managing global RFP responses using RFPIO software, teaming up with subject matter experts to showcase award-winning solutions.
• Expanded the company's services into 2 new markets by developing a data-driven market expansion strategy in collaboration with the CTO and CRO, analyzing competitors and barriers to entry.
• Generated 43 new business opportunities by developing tailored marketing collateral based on industry, user persona, and… Show more
• Generated 43 new business opportunities by developing tailored marketing collateral based on industry, user persona, and gathering feedback from stakeholders.
• Utilized Salesforce to manage customer accounts, including creating and updating account records, tracking customer interactions, and managing account-related tasks. Show less

Ottawa, Ontario, Canada

• Boosted customer satisfaction by providing technical support and troubleshooting network issues through root cause analysis.
• Streamlined project delivery and efficiency by collaborating with field engineers worldwide to develop and implement innovative 5G networking solutions and initiatives.
• Played a key role in customer success by providing post-sales support, troubleshooting technical issues, and insuring smooth network implementation.
• Enhanced team performance… Show more
• Enhanced team performance and proficiency by leading technical mentorship groups for new team members, sharing best practices and fostering a culture of continuous learning. Show less

Ottawa, Ontario, Canada

• Improved customer understanding of product capabilities by demonstrating tailored solutions to engineers, administrators, and C-level executives, to addresses their business needs, pain points, and objectives.
• Built and maintained customer relationships, providing regular health checks to ensure seamless solution delivery and adherence to project timelines.
• Enhanced product offering by serving as a technical resource for product management team, identifying product… Show more
• Enhanced product offering by serving as a technical resource for product management team, identifying product enhancement opportunities through competitor analysis.
• Optimized sales efficiency by serving as a subject matter expert, developing comprehensive sales collateral, solution templates, and detailed technical documentation. Show less

• Launched an online women's fitness apparel store, generating an average of $2,000/month in sales, and utilized behavioral science principles to optimize the website for lead conversion.
• Negotiated a strategic supply chain agreement with a major supplier, achieving a 13% reduction in material costs and a 37% faster delivery time, increasing market competitiveness.
• Increased customer satisfaction by 19% according to surveys by implementing a customer feedback process and… Show more
• Increased customer satisfaction by 19% according to surveys by implementing a customer feedback process and adapting product offerings based on reviews and recommendations. Show less

Ottawa, Ontario, Canada

• Scaled investment portfolio by 36% by utilizing Pandas, NumPy, Matplotlib, and Seaborn Python libraries for technical and fundamental analysis.
• Exceeded average stock market ROI by 25% using risk management techniques including trade planning, expected return calculation, and ongoing monitoring of economic factors impacting financial market.
• Reduced portfolio losses by 12% by conducting trading meta-analysis using the Microsoft Office Suite, analyzing, and improving previous… Show more
• Reduced portfolio losses by 12% by conducting trading meta-analysis using the Microsoft Office Suite, analyzing, and improving previous trading strategies.
• Expanded professional network, and acquired valuable insights from industry peers by participating in local trading and investment networking event. Show less