Hi, This is Yousha Irfan. I hold a BBA (4 Years) degree in Marketing and a Masters in Business Administration. I have vast experience in Social media marketing, Article and blog writing, resume writing, editing, and proofreading. My skills to add keywords according to the job with a matching job-winning cover letter and LinkedIn Profile Optimization.I am open to any work involving writing, communications, marketing, e-commerce and general admin I have a natural aptitude towards customer service as I'm very considerate, and polite. I am providing customer services as a customer care agent. I have excellent written and verbal communication skills, along with the ability to keep emotions under control when dealing with irate or hostile customers.Regarding my work field, I do have a strong grip on technology, such as using computers and mobiles. I do have an accommodating attitude and strong communication skills to handle guest's interactions warmly. I'm dedicated, detailed-oriented and professional. You cannot go wrong by hiring me.