Youssef D. Email & Phone Number

Angola

• Drive business growth within the company by developing a network of contacts, researching market opportunities, and overseeing growth projects
• Develop long-term relationships with clients, generate new sales leads, negotiate pricing, and forecast sales revenue
• Evaluate current sales performance, identify opportunities for expansion and growth, and build the knowledge and skills of staff to enhance performance and success
• Research, plan, and implement new target market initiatives while pursuing guests and moving them through the sales cycle
• Set goals for the F&B Team, develop strategies to meet objectives, and lead the operation, ensuring customer satisfaction, adherence to quality standards, and high staff performance
• Ensure visitors are delighted by the quality, creativity, and variety of food and beverage offerings, by updating food & beverage menus and creating new concepts

Al Başrah, Iraq

• Pre-Opening member of the hotel, Responsible for a huge operation which include 11 outlet along busy banquet operations and Meeting rooms operations.
• Opened 11 Outlets out of 13 outlets
• Participating in preparation of the pre-opening budget of the F&B Department
• Controlled all F&B equipment and tools requisitions, received operating equipment & tools, and prepared F&B policies, procedures, and SOPs, including task breakdowns (created all SOP’s and Task Breakdown of the F&B.
• Participated in preparing menus for the outlets, set training plans for all departments, and conducted hygiene food safety, fire life safety & awareness, and other F&B service training during pre-opening such as.
• Listing the Sequence of service for 12 outlets

Beirut Governorate, Lebanon

• Directed and controlled the operations of all restaurants and related businesses, ensuring adherence to standards and budgetary guidelines
• Assisted in menu design, recipe development, and strategic planning to meet company targets and objectives
• Coordinated with the head office to establish targets, KPIs, and policies, analyzing daily sales reports and implementing corrective measures
• Managed purchase orders, inventory, and expenses to increase profitability while maintaining quality standards
• Oversaw F&B operations, ensuring compliance with health and safety regulations and minimizing food waste and theft
• Evaluated guest satisfaction and competitor trends to enhance the company's image and competitive advantage

Beirut District, Lebanon

• In charge of overall operations of the business
• Invent the franchise department, created the franchise Manual and company guideline.
• Manage and maintain the annual budgets and forecast for the short- and long-term functional goals
• Responsible for any project along studies and budgeting, feasibility reviewing, project management…etc.
• Discussing with the owners the yearly business plan budget and forecast
• Setting up the expansion plan of the company which improve the business unit and develop our brand growth across the region

Beirut District, Lebanon

Preparing annual budgets and forecast for the short and long term functional goals Preparing the annual business plan and ensuring that food and beverages are adequately represented Recruiting employees for different positions as per the company standardsConducting a daily brief with team members on current key activitiesEvaluating changes in guest needs.

Beirut District, Lebanon

Participating Participating in the preparation of the Annual Business Plan in coordination with the senior management of the company.Holding periodical meetings with members of the executive management for planning financial and operational conceptsSetting the yearly budget of the companySetting the yearly goals and objective of the company Reviewing all.

Beirut District, Lebanon

Negotiating with the General Manager new strategies for the F&B department and all issues related to the F&B departmentEnsuring that every employee is aware of the operational goals and aware of the F&B promotionsResponsible for the yearly target of the F&B departmentManaging budgets as well as financial plans and the yearly business plan of the F&B.

Beirut District, Lebanon

Promote and market the business; setting up the new strategies of the F&B department;Ensure that every single employee is aware of operational goals and aware of the F&B promotions;Report and discuss with the general manager all issues related to the F&B department;setting up the annual target of the F&B department;Manage budgets as well as financial plans.

Beirut District, Lebanon

 Responsible for the F&B department in the hotel; Responsible for 3 restaurant, room service, 6 meeting rooms and 1 ballroom Promote and market the business;  Negotiate with the General Manager new strategies for the F&B department; Ensure that every single employee is aware of operational goals and aware of the F&B promotions; Report and discuss with.

Pmp Project Management, Project Management

Cm - Global Business Management, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration (Bba), Hospitality Administration/Management

Bachelor'S Degree, Hotel, Motel, And Restaurant Management