Travaux d’accès difficile

Voler de mes propres ailes

Packed and shipped inventory equipment nationwide using computerized shipping equipment for international carriers such as Aramex.Coordinated with different departments to activate new accounts. Checked acceptance form by corresponding with our systems and then filling them. Worked as a Back office to all of our Branches.Performed general clerical duties including photocopying, faxing, emailing, reviewing, editing, filling of documents and record keeping.

Provided support to customers over the phone.Received inquiries, answered them and logged them on the system.Solved complaints from unpleasant and upset customers in professional and effective manner.Coordinated with various departments through system requests and personal emails to resolve customer complaints.Utilized all available resources and tools to ensure first call resolution and customer satisfaction. Provided technical support for Blackberry service and USB modem.

Provided excellent customer service while handling customer phone calls.Processes efficiently and effectively maintenance orders. Performed various advertising campaigns focused on marketing and promoting company products.