Youssef Jouad, M.Sc Email and Phone Number
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With over two decades of experience in leading-edge IT roles within Enterprise Level Organizations, I am an adept professional poised to transition into the realm of higher education. Armed with a Bachelor's degree in Computer Science from North Carolina Central University and currently pursuing a Master's in Data Science, I am passionate about imparting knowledge and fostering the next generation of IT professionals. My extensive background includes tenure at prominent tech giants such as Lenovo, IBM, and Nutanix, where I have honed my expertise in software development, systems reliability engineering, and project management. Alongside my corporate journey, I have cultivated a deep commitment to continuous learning and professional development, attaining certifications including Cisco Certified Network Associate (CCNA), VMware Certified Professional, and Nutanix Support Specialist. Now, driven by a desire to inspire and empower students, I am eager to leverage my industry experience and academic pursuits to enrich the educational landscape and shape the future of IT leadership.
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Faculty, It Programs- Data Center ManagerDurham Technical Community CollegeDurham, Nc, Us -
Faculty, It Programs- Data Center ManagerDurham Technical Community College Jan 2024 - PresentDurham, Nc, Us -
Senior Technical Support EngineerLenovo May 2023 - Dec 2023Morrisville, Nc, Us -
Software Development Engineer In TestIbm Apr 2022 - May 2023Armonk, New York, Ny, Us -
Systems Reliability EngineerNutanix Jan 2020 - Dec 2021San Jose, California, Us -
Development Validation Worldwide Tech LeadLenovo Oct 2014 - Jun 2019Morrisville, Nc, Us• Lead a team of 15+ engineers worldwide ( US, China, Brazil, Romania, India)• Communicate projects status to different products PMs and Mgmt.• Provide thorough and timely status weekly updates to products PMs• Gather and present measurable indicators of project success via detailed or summarized reports.• Facilitate transition from waterfall to Agile• Helped my team adapt to new Agile methodology.• Organize and drive all my different teams to complete tasks within project timelines• Drive to completion multiple projects in parallels.• Review PCR (Product Change Request) to assess impacts to my team deliverable• Interlock weekly with worldwide validation teams to close gaps, solve issues and share ideas.• Improve automation by finding new methodologies.• Provide project budgets to fiscal year.• Implement shift-left testing strategy to improve quality.• Give input for validation in scrum meeting to manage deliverable.• Negotiate Sprint content and scheduling for testing new functions\releases• Manage JIRA and Adaptivist tool to make sure new functions are covered.• Create a positive environment to boost a high-morale/high-performance team.• Used python to generate defect tracking data from Bugzilla.• Measure, evaluate, and communicate team metrics• Support multiples Product Managers with respect to priorities and scope• Facilitate discussion and conflict resolution among team members.• Great knowledge of agile practices with a focus on Scrum and Kanban -
Project ManagerIbm Jan 2011 - Oct 2014Armonk, New York, Ny, Us• Manage test servers infrastructure used in projects in a matrix organization covering a range of different validation areas.• Present projects status to upper Mgmt on regular basis – tracking, progress, issues, and priorities• Develop and manage test solutions end-to-end, project plans and ensure on-time delivery.• Provide hands on program management during analysis, design, development, testing, implementation, and post implementation phases.• Provide day-to-day coordination and quality assurance for projects and tasks.• Drive internal process improvements across multiple teams and functions.• Interface with Developments and Business owners for project and product requirements and scope.• Work independently with minimal supervision.• Provide engineering assessments and risk analysis for product designs.• Conduct Test Plan reviews to insure adequate test coverage. -
Sr. Test EngineerDatacenter Technologies May 2009 - Dec 2011• Attend High Level Design review meetings to review each cycle new functions• Interlock with Product Assurance to discuss schedules, test coverage to close gaps.• Interview candidates for available positions.• Prepare and discuss projects status with managers • Develop and implement IBM PureSystem Test Plans. • Ensures all functional requirements and specifications are met, as well as identifying and reporting all areas of deficiency found through System Testing. • Escalate issues about project requirements (Software, Hardware, Resources) to Project Manager / Test Manager. • Support test team with technical leadership and guidance.• Positively contributes to a high-morale/high-performance team culture, leading by example
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Lead Firmware Test EngineerIbm Feb 2005 - Feb 2008Armonk, New York, Ny, Us• Prepare, develop and implement IBM Blades, BladeCenter E, BladeCenter H, BladeCenter HT, BladeCenter S, and latest IBM BladeCenter Test Plans. • Check / Review / Write the Testcases document • Analyze requirements during the requirements analysis phase of projects. • Arrange the Hardware and software requirement for the Test Setup. • Organize meetings with Testers to discuss their issues. • Act as the single point of contact between Development and Testers for iterations, testing and deployment activities. • Track and report upon testing activities, including testing results, testcases coverage, required resources, defects discovered and their status, performance baselines, etc. • Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization. • Log project related issues in the defect tracking tool identified for the project. • Identify Training requirements and forward it to the Manager \ Team Lead.• Create, organize and conduct internal trainings on various products.
Youssef Jouad, M.Sc Skills
Youssef Jouad, M.Sc Education Details
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Eastern UniversityData Science -
North Carolina Central UniversityComputer Science -
InnovaticsData Science
Frequently Asked Questions about Youssef Jouad, M.Sc
What company does Youssef Jouad, M.Sc work for?
Youssef Jouad, M.Sc works for Durham Technical Community College
What is Youssef Jouad, M.Sc's role at the current company?
Youssef Jouad, M.Sc's current role is Faculty, IT Programs- Data Center Manager.
What is Youssef Jouad, M.Sc's email address?
Youssef Jouad, M.Sc's email address is yj****@****ovo.com
What is Youssef Jouad, M.Sc's direct phone number?
Youssef Jouad, M.Sc's direct phone number is +191949*****
What schools did Youssef Jouad, M.Sc attend?
Youssef Jouad, M.Sc attended Eastern University, North Carolina Central University, Innovatics.
What skills is Youssef Jouad, M.Sc known for?
Youssef Jouad, M.Sc has skills like Ethernet, Data Center, Switches, Tcp/ip, Network Architecture, Testing, Networking, Operating Systems, Linux, Integration, Hardware, Unix.
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