Youssef Khattab Email & Phone Number

Giza, Giza Governorate, Eg

Cairo, Egypt

• Assessed client requirements and provided technical recommendations and solutions to address their needs.• Collaborated with sales, marketing, and product development teams to align customer requirements with product roadmaps and enhancements.• Assist merchants in successfully integrating with our APIs as well as the ready-made modules for e-commerce platforms.•Conducted regular meetings and technical reviews with clients to understand their business goals and align technology solutions accordingly.• Conducted root cause analysis to determine the underlying causes of issues and implemented preventive measures to avoid recurrence.• Proactively identified and resolved technical issues, minimizing downtime and ensuring uninterrupted service for clients.• Reporting technical issue for the development team and suggest a solution for this issue.• Come up with solutions and advise merchants regarding the best implementation practices and address specific merchants’ issues.

Cairo, Egypt

• Assist merchants in successfully integrating with our APIs as well as the ready-made modules for ecommerce platforms.• Contribute to the development of Key Accounts external-facing API layer for business partner integration, mobile apps, third-party applications, and services.

Cairo, Egypt

During this period, I have learned how API requests and process is made and I have successfully designed and coded several scripts for PayMob backend software’s in which I used Python and Django to make these scripts. Also, I have successfully used Zapier automation to implement the process of product linking to merchants without coding nor developing a website.

Egypt

Egypt

Attended sessions in theoretical work of Manual and Automatic Transmissions. Attended sessions of theoretical maintenance and installation of Manual and Automatic Transmissions. Knowledge in reading manual book and apply it to fix, assemble and disassemble transmissions and use torque wrench.