● Managing relationships with all F&B aggregators partners, ensuring success andmaximizing revenue and growth opportunities for the company.● Develop and maintain relationships with aggregator partners, including negotiatingcontracts and managing partnerships.● Serve as the point of contact between all TFL internal teams and aggregators.● Monitor and take actions regarding restaurants performance on aggregators and provideregular reports to management on key metrics such as fail rate, contact rate, orders,customer satisfaction, lost GMV and profitability.● Launch and manage restaurants throughout all aggregators - direct and indirectchannels - (Talabat, Elmenus, Instashop, Marsool, Jumia, Websites, Call Center andPOS Systems).● Collaborate with Supply Chain Team and operation team to ensure successfulonboarding and activation of restaurant partners menu items.● Identify and resolve any issues that arise related to aggregators or POS Systems.● Responsible for updating the content of restaurants on all channels and POS System,developing menus structure and organizing content in a user-friendly oriented manner.● Implement all coverage delivery areas through all channels and check the availability ofall areas across all aggregators on a daily basis to make sure that all areas are 100%covered.● Launch marketing activities throughout all channels and make sure that all activities arerunning 100% properly.● Collect and investigate all reviews left by the customers through all channels tounderstand overall customer satisfaction and needs.● Validate canceled orders to determine food waste accurately and who will bear it.

● Assist the team achieving our target. ● Supporting feedback department. ● Handling client’s inquiries and complaints. ● Solve customer problems