Youssef Nasser

Youssef Nasser Email and Phone Number

Account Manager @ Taager
Cairo, EG
Youssef Nasser's Location
Cairo, Cairo, Egypt, Egypt
About Youssef Nasser

Youssef Nasser is a Account Manager at Taager. He is proficient in English.

Youssef Nasser's Current Company Details
Taager

Taager

View
Account Manager
Cairo, EG
Website:
taager.co
Employees:
635
Youssef Nasser Work Experience Details
  • Taager
    Account Manager
    Taager
    Cairo, Eg
  • The Food Lab
    Aggregator Managment Specialist
    The Food Lab Jan 2024 - Present
    Cairo, Egypt
    ● Managing relationships with all F&B aggregators partners, ensuring success andmaximizing revenue and growth opportunities for the company.● Develop and maintain relationships with aggregator partners, including negotiatingcontracts and managing partnerships.● Serve as the point of contact between all TFL internal teams and aggregators.● Monitor and take actions regarding restaurants performance on aggregators and provideregular reports to management on key metrics such as fail rate, contact rate, orders,customer satisfaction, lost GMV and profitability.● Launch and manage restaurants throughout all aggregators - direct and indirectchannels - (Talabat, Elmenus, Instashop, Marsool, Jumia, Websites, Call Center andPOS Systems).● Collaborate with Supply Chain Team and operation team to ensure successfulonboarding and activation of restaurant partners menu items.● Identify and resolve any issues that arise related to aggregators or POS Systems.● Responsible for updating the content of restaurants on all channels and POS System,developing menus structure and organizing content in a user-friendly oriented manner.● Implement all coverage delivery areas through all channels and check the availability ofall areas across all aggregators on a daily basis to make sure that all areas are 100%covered.● Launch marketing activities throughout all channels and make sure that all activities arerunning 100% properly.● Collect and investigate all reviews left by the customers through all channels tounderstand overall customer satisfaction and needs.● Validate canceled orders to determine food waste accurately and who will bear it.
  • The Food Lab
    Call Center Representative
    The Food Lab Apr 2022 - Jan 2024
    القاهرة قسم المعادي مصر
    ● Assist the team achieving our target. ● Supporting feedback department. ● Handling client’s inquiries and complaints. ● Solve customer problems

Youssef Nasser Education Details

Frequently Asked Questions about Youssef Nasser

What company does Youssef Nasser work for?

Youssef Nasser works for Taager

What is Youssef Nasser's role at the current company?

Youssef Nasser's current role is Account Manager.

What schools did Youssef Nasser attend?

Youssef Nasser attended Helwan University Cairo.

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