Youssef Oukassi Email & Phone Number

I'm Youssef Oukassi, a versatile professional with a background in economics and management from Technical High School Al Farabi in Sale, Morocco. Currently, I'm pursuing studies in International relations, trade, and marketing at WSB University in Poland. 🌍 With five months of experience as a Customer Service Engineer at Petcube.Inc, I've honed my expertise in handling customer inquiries, conducting Live Chat conversations, and troubleshooting issues. 💬 Fluent in English (C1), proficient in French (B1), and with a strong command of Arabic (C2) and beginner-level German (A1), I bring a multilingual dimension to my profile. 🗣 I excel in economic analysis, utilizing Excel for in-depth assessments, and am proficient in Salesforce for effective email and chat management. 📈 With advanced Microsoft Office skills, including PowerPoint and Word, I'm a quick learner in various IT fields, with knowledge in AI problem-solving and Wi-Fi network systems. 💻 Engaged in ongoing advanced studies of English grammar and etymology, I'm based in Katowice, Poland, and you can contact me at youssefoukassi03@gmail.com. 📧