Design and deliver custom luxury travel itineraries showcasing Morocco’sculture, cuisine, and adventure, resulting in a high rate of client retention and repeatbusiness.• Establishing strategic partnerships with high-end suppliers to provide unparalleledservices, ensuring an exceptional client experience.• Manage logistics for each itinerary, ensuring smooth operations from arrival todeparture, with no detail overlooked.

Execution of high-end MICE groups, including international conferences andincentive programs, ensuring every aspect met high expectations.Development of customized incentive programs.

Planning and coordinating Meetings , Events & Incentive groups for worldwide clients, including proposals , responsibility for all logistic arrangements, putting together proposals & programs , follow up, site inspections, venue finding. Maintains extensive contact with clients to meet and exceed their expectations. Making recommendations and using connections in the travel and Event industry to ensure success and the best experience for the clients.Staff training, product… Show more Planning and coordinating Meetings , Events & Incentive groups for worldwide clients, including proposals , responsibility for all logistic arrangements, putting together proposals & programs , follow up, site inspections, venue finding. Maintains extensive contact with clients to meet and exceed their expectations. Making recommendations and using connections in the travel and Event industry to ensure success and the best experience for the clients.Staff training, product knowledge sharing, and supervising (project managers, agents, assistants)Business Plan & Budget follow up (monthly basis)References : Qualiconsult France 250 pax – Banco Primus Portugal 120 pax – Industrial Scientific France 80 pax – Decerno Suède 90 pax – Caisse d’Epargne France 60 pax – Biomet Zimmer UAE 85 pax – Fuji film France 30 pax -Avixa USA 50 pax-SIGMA SIEN Sweden 300 pax-Star Italie 130 pax -Bioprotect (France) 200 pax -Sendin Blue ( France) 450 pax-Real Mutuale ( Italy) 120 pax-------------------------------------------------------------------------------------------------------------------Augmentation du chiffre d’affaires et de la marge par la diversification des activités et produits offerts par KTI Marrakech ( Création d'un Département Réceptif Tourisme et MICE)Conception de packages et itinéraires pour circuits classiques ou thematiques pour individuels et groupes ( voyages loisirs et d'affaires )Excursions et activités à la carteGestion des dossiers MICE ( élaboration d'offres, suivi , repérages, assistance terrain )Gestion administrative de l'agence Encadrement de l'équipe de l'agence ( agents, chefs de projet, assistants, comptable )Suivi mensuel du budget Veille concurrentielle permanente (politique de prix, nouveaux produits sur le marché , nouvelles techniques de gestion, nouvelles tendances )Relations avec les fournisseurs ( transport , guides , hôtels , restaurants et autres ) Show less

Handling incoming RFP assigned by the Director and providing timely proposals (Budget and presentation)Overseeing the project from conception to planning and development, to a successful delivery and review.On and off-site event management /full logistics including transportation, activities, dining venues, entertainment.Venue sourcing-Contract negotiation with suppliers and clients -Site inspections for potential eventsReferences : Conférence UNOPS, Ferrer –Espagne… Show more Handling incoming RFP assigned by the Director and providing timely proposals (Budget and presentation)Overseeing the project from conception to planning and development, to a successful delivery and review.On and off-site event management /full logistics including transportation, activities, dining venues, entertainment.Venue sourcing-Contract negotiation with suppliers and clients -Site inspections for potential eventsReferences : Conférence UNOPS, Ferrer –Espagne, Samsung-Roumanie, Samsung -Egypt, Comparex -Allemagne, Leica –Suisse, MG BelgiqueChampionnat d’Afrique d’Athlétisme, Coupe Continentale d’Athlétisme, Forum Mondial des Droits de l’Homme-------------------------------------------------------------------------------------------------------------------Traitement des demandes Groupes. En tant qu'interlocuteur privilégié du client, Suivi des différentes étapes (Recherche & sélection des sites , disponibilité des espaces, négociations dans l'achat des prestations, repérages)Event Management : Logistique et Coordination entre les différents fournisseurs impliqués dans les événements. Assistance, Organisation et Suivi des opérations sur le terrain. Show less

Luxury à la Carte Tour packaging and selling for Groups and FIT (luxury, cultural, adventure)New website designing for the companyExclusive programs production for top US Tour Operators (Heritage Tours, Travcoa, Tauck)-------------------------------------------------------------------------------------------------------------------Packages et itinéraires de voyages de luxe / circuits à la carte pour groupes et individuelsCréation de programmes exclusifs pour Tours Opérateurs… Show more Luxury à la Carte Tour packaging and selling for Groups and FIT (luxury, cultural, adventure)New website designing for the companyExclusive programs production for top US Tour Operators (Heritage Tours, Travcoa, Tauck)-------------------------------------------------------------------------------------------------------------------Packages et itinéraires de voyages de luxe / circuits à la carte pour groupes et individuelsCréation de programmes exclusifs pour Tours Opérateurs américains deluxe ( Heritage Tours, Travcoa , Tauck)Conception d’un nouveau site web pour l'agence Moyens de communication de l’agence (Brochure, page Facebook, site web) Show less

Handling incoming RFP assigned by the Director and providing timely proposalsOverseeing the project from conception to planning and development, to a successful delivery and review.On and off-site event management /full logistics including transportation, activities, dining venues, entertainment.Venue sourcing-Contract negotiation with suppliers and clients -Site inspections for potential eventsReference : Khmissa 2009, LG, General Electric, Maroc Telecom… Show more Handling incoming RFP assigned by the Director and providing timely proposalsOverseeing the project from conception to planning and development, to a successful delivery and review.On and off-site event management /full logistics including transportation, activities, dining venues, entertainment.Venue sourcing-Contract negotiation with suppliers and clients -Site inspections for potential eventsReference : Khmissa 2009, LG, General Electric, Maroc Telecom Convention-------------------------------------------------------------------------------------------------------------------Etablir des propositions tarifaires et conception de programmes pour Congrès/Séminaires (Corporate marocain en collaboration avec des agences de communication)Coordination des prestataires (transport, guides, hôtels, restaurants)Suivi des dossiers (programmes, réservations, relances, déposits, paiement)Assistance et accompagnement des clients sur le terrain (transferts, dîners, activités team building, excursions…)Repérage pour les opérations potentielles Négociations des tarifs avec les divers fournisseurs (hôtels, transporteurs, restaurants…)Organisation et suivi des opérations sur le terrainRéférence : Khmissa 2009, LG, General Electric, Convention Maroc Telecom Show less

Group sales/Incentive travel/ Meeting planningPromote and market the hotel in Morocco and abroad (sales calls).Rate proposals/Negotiate rates and contracts.Hotel tours for potential events-Site inspections for potential eventsDeposits, billing, and payments.Refrences : SUZUKI, PORSCHE, HEWLET PACKARD, NEXANS, MEDITEL,SOPRIAM, ORACLE, BNP PARIBAS… Show more Group sales/Incentive travel/ Meeting planningPromote and market the hotel in Morocco and abroad (sales calls).Rate proposals/Negotiate rates and contracts.Hotel tours for potential events-Site inspections for potential eventsDeposits, billing, and payments.Refrences : SUZUKI, PORSCHE, HEWLET PACKARD, NEXANS, MEDITEL,SOPRIAM, ORACLE, BNP PARIBAS, CISCO-------------------------------------------------------------------------------------------------------------------Traitement de demandes de groupesGestion de groupes/organisation des séminaires et conférencesCommercialisation et promotion de l’hôtel et de son centre de conférenceElaboration des propositions tarifaires et contratsRepérages, Fam trips et Educ-ToursConception de programmes de groupes (Hébergement, Restauration, Salles deRéunion/Banquet, Transferts, SPA, Golf) Suivi des différents prestataires et intervenants Supervision des opérations sur le terrainRéférences : SUZUKI, PORSCHE, HEWLET PACKARD, NEXANS, MEDITEL,SOPRIAM, ORACLE, BNP PARIBAS, CISCO Show less