Youssef Botros Email & Phone Number

As an owner, your priority is profits. Not processes. Process development is that tedious task always deprioritized or delegated. Pushed aside to “do next week.” But here’s what strong operations unlock: - Cost savings by automating and removing redundant tasks - Talented employees who don’t quit without a good reason- A consistent customer experience that gets five-star reviews- Confidence your employees can solve problems without youMy personal mission is to help small business owners like you unlock the freedom and wealth hidden in your operations. How? By uncovering your operational blind spots. I have a decade of experience scaling retail businesses—my greatest accomplishment being a phone repair business I helped scale to 90+ locations across Canada before it was acquired for $165M. I’ve converted this success into a proven operations framework offered at GRND Consulting.OUR SERVICES INCLUDE:- Customer Experience Processes- Hiring & Onboarding Processes- Staff Training Programs- Back-End Operations - Tools & Technology ImplementationAre you ready for a fresh perspective on how to run your business? Let us help you get out of your own way.