• Leads all the operations and commercial activities for Thomas & Zenithr’s in African • Develop annual Thomas & Zenithr’s work plans for Africa; monitor and adjust and compare these during the year• Maintain a culture of good communication within Thomas&& Zenithr’s teams and partners, so decisions are made and information shared in a timely way with the right degree of participation.• Keep senior management informed about progress and challenges.• Ensure Partner Support in a structure which enables high quality outputs• Supervise partners activities, and ensure they are following the main performance management direction • Ensure Partners have clear roles, plans and goals; and that teams are formed and managed effectively when needed, to achieve specific objectives.• Reach out to new partners and ensure the effective management and implementation of external programme partnerships, developing diverse partnerships of equity and respect. • Ensure that regional activities are implemented with due regard for plans, deadlines and quality, and are monitored and evaluated to learn lessons about their effectiveness and impact; • Work with colleagues and partners to develop and update as necessary an annual working budget and to monitor financial performance.• Ensure a high level of financial and administrative management and accountability in line with Procapita • Support in the creation of a wide brand recognition and awareness plan to promote Thomas and Zenithr’s within the African continent • Support in appointing the correct Marketing partner ( Online / Offline ) to be responsible of the implementation and overseeing Thomas & Zenithr’s brand objectives in AFRICA• Actively participate in the Executive Team with other Regional Directors, the Global Leadership Team, Programme Leadership Team, and other Procapita teams as appropriate.• Provide regular internal reports, with an emphasis on impact, telling the stories about the HR industry in Africa

Powered By PROCAPITA MENATo develop and implement business strategy for a country and to coordinate the overall corporate strategy with local operations, human resource management, finance, marketing, and administration.Collaborate with senior management on strategic initiatives.Manage marketing and sales strategies, increasing brand recognition and awareness.Maintain and consolidate relationships with local partners offering the needed support to develop business Growth Develop standards for optimum performance.Develop contingency plans for emergencies.Formulate and implement strategies for preventing and managing crises.

 Inspire and drive the sales team to meet or exceed all sales goals Drive and manage individual and team performance Accurately forecast monthly, quarterly, and annual recurring revenue Initiate, drive, support and influence the sales strategy Align and collaborate with marketing to optimize demand generation and sales growth Set the vision for the sales teams Establish a management system to ensure execution of the sales strategies Be accountable for business growth and achieving overall metrics (revenue, retention, ext…) Work collaboratively with cross-functionally to ensure alignment across businesses. Inspire and support sales managers to enable their teams meet monthly goals Grow the best sales talent across the MENA region through effective recruiting, and training Willing to travel (10-15% of time) to visit company sites across the MENA region, Attend key events and represent the company, network with key business leaders. Drive regional strategic expansion and growth. Provide sales team with ongoing sales enrichment, product, and industry training. Conduct regular pipeline reviews to provide forecasting & identifying areas for improvement Engaging in Channel/Partner relationships and build and grow connections with prospective clients. Ensure all work processes and flows are documented, followed and optimized Achieve growth sales targets, expand client-base and optimize operational KPIs Recruit and on-board the sales team/leaders in collaboration with other departments Effectively implement net new business acquisition sales strategies  Define tactics to maximize efforts to penetrate new enterprise accounts and achieve quota  Develop an understanding of client’s business, products, services, customer profile and business objectives, competitors and sales.

To contribute to defining the MENA regional strategy, operational model to deliver it, effective management of country offices and regional programs ensuring continued improvement in quality and impact of programs, and effective financial and human resource management in line with Noria PolicyTo ensure country offices in MENA are led and managed to an excellent level with an appropriate level of support from country governance structures. To ensure the country offices assets of staff, partner and donor relationships, funds, equipment, and management are developed, managed and preserved through the use of NORIA and industry standards and norms, ensuring the delivery of excellence in programming towards NORIA Goals.Responsible for the next step of the development of commercial activity in the MENA region this role as Regional Manager will be developing a branded pricing and promotional model - specific to each country, and working with the relevant distributors to increase distribution and ROS in each market.Responsible for establishing a clear plan to increase the Noria's market share in the Middle East by formulating and implementing an aggressive new business and account development strategy, articulate business needs and provide support to ensure sufficient resources are in place to execute the strategy, provide Noria Agents/ clients with a high level of insight into our products and services, maximize the potential of new business from organisations that have traded with the company and train, coach and motivate team members to exceed targets

• Direct all customer relationship activities to ensure delivery of high quality service• Develop a thorough understanding of a company's offerings in order to spot business prospects.• Overseeing the annual renewals process, ensuring on-target retention of existing users• Monitor and manage the performance of Sales Agents and distributors• Preparing all documentation required for requests for proposals (RFPs).• Attend meetings and events to promote the access client needs and provide suitable solution• Oversee the achievability of the Department yearly target with designated BD team• Develop a growth strategy focused both on financial gain and customer satisfaction• Identify Business development team KPI and oversee its monthly execution• Develop operating plan, budget, and cash flow, for designated department.• Help build excellence relation with our client and business partners within the industrial sector• Ensure departmental goals are in line with company growth strategy.• Review current approach to business development and make changes where necessary• Developing and managing strategic partnerships to grow business within MENA Region• Presenting corporate executives and management with business or marketing prospects.• Collaborate with internal stakeholders regarding business needed objectives• Assess risk using financial, statistical and economic data, and create manageable solutions• Contribute to the development of the service provided based on customer’s needs. • Responsible for the department’s record systems, files and service inventory

• Designing and implementation of ATE Academy Strategic Business Plan. • Develop and lead the execution of training products development.• Designing and implementing the necessary operational systems including training resources, quality assurance and service evaluation.• Develop short/ long term organizational strategy in collaboration with BOD.• Develop operating plan, budget, and cash flow, and organizational finances• Develop your technical awareness of company products.• Establish and manage Customer Relationship Management (CRM) program.• Establish and secure high level relationships with universities • Help build excellence relation with our clients, and business partners in the industrial sector.• Ensure organizational objectives and standards or performance are understood and owned by all personnel contributing in Academy business.• Manage the sales of' engineering training and services projects• Develop. Manage and support the sales pipeline • Develop and undertake presentations and negotiations with customers and prospects.• Serve as contact point between Technical Team of Academy and Customers. • Collect comprehensive data that support the development of our program & services. • Research, identify and develop new markets, new business opportunities. • Develop corporate customer relationships and agreements to drive sustainable growth.• Manage and support an international license partners.• Contribute to the development of innovative products, services based on customers needs.• Evaluate team strengths to continuously improve team effectiveness.• Attend industry trade shows and conference to promote our products and services.• Contribute to the creation of training materials.• Assess and advise on marketing opportunities, and contribute to the development of marketing plan.• 27. Contribute in the training and development plan of other departments' staff.

• Planning and delivering CRM strategies to increase loyalty and retention across a company.• Deciding on the structure of a chosen CRM platform • Ensuring CRM Platform works seamlessly across each arm of the organization.• Building and maintaining profitable relationships with key customers.• Overseeing the relationship with customers handled by your team.• Resolving customer complaints quickly and efficiently.• Conducting business reviews using CRM programs.• Mapping customer journeys by analyzing touch points along the pipeline • Keeping customers updated on the latest products in order to increase sales.• Coordinates sales forecasting, planning, and budgeting processes • Monitoring and maximizing customer lifetime value strategies ensuring maximum profitability.• Proactively monitors and strives to maintain high levels of quality, process consistency • Coordinates planning activities with other functions and stakeholders within the firm.• Supports the equitable assignment of sales force quotas • Segmenting customer databases and maintaining lists of segmented customers.• Identifying new leads and target audiences to optimize ROI.• Proactively identifies opportunities for sales process improvement. • Monitors the accuracy and efficient distribution of sales reports and other intelligence • Recommends revisions to existing reports, or assists in the development of new reports • Implements enabling technologies, including CRM, to field sales teams. • Monitors the assigned sales organization's compliance with required standards • Provide input to senior leadership in the development and administration of sales incentive • Working other departments to arbitrate or clarify the application of sales compensation program policies and procedures.

• Manage the strategy of the department with the Business development director • Coach the Business development team to achieve company goals and objectives• Help the Business development director in achieving the company objectives and target.• Act as Project Manager for some of the Main projects in the Company • Develop and deliver sales presentation and proposals based on customer needs.• Continuously learn and collaborate with each product Business unit • Contact new and existing customers to discuss their needs• Identify prospective customers by using business directories, following leads.• Participating in organizations and clubs, and attending trade shows and conferences.• Answer customers' questions about products, prices, availability, or credit terms.• Quote prices, credit terms, or other bid specifications.• Select the correct products or assist customers in making product selections

• Develop and deliver sales presentation and proposals based on customer needs.• Assist in market research of competitors and competition in market.• Manage the company’s social media, assist in supervising Media Specialist.• Receiving incoming sales calls to the office lines.• Contact new and existing customers to discuss their needs and how to be satisfied.• Identify prospective customers by using business directories, following leads.• Participating in organizations and clubs, and attending trade shows and conferences.• Prepare sales presentations or proposals to explain product specifications • Provide clients with the Returns and benefits of the services• Provide feedback to product design teams so products can be tailored to clients' needs.

-Desk work- Preparing and Negotiating agreements with other airlines-Excel work-Revising old agreements with other airlines for renewal-Contacting all departments for accelerating work procedure (each department revise its part in the agreement before it's sent to the other airline) -Meeting and welcoming (Star alliance) representative while in Egypt-Searching new airlines in order to include new partnership agreements- Evaluation of EGYPTAIR preformance within star alliance range- Instructor and lecturer for star alliance basics

Receiving and valediction the Airplanes Responsible of helping all the Special needs cases on the planesResponsible of helping the VIP persons in the planes