Ummah Career Lab (Where Ambition Turns into Action - Dream Jobs Turns into an Action Plan).Ummah Career Lab LLC is an established organization with a vision to provide career & life coaching workshops to underserved and underrepresented students.

* Liason for the School of Science and Engineering* Promote an integrated and engaging career development program* Provide career coaching individually and on a group facilitation basis for undergraduate andgraduate students and alumni; assist students preparing for entering careers, seeking employment,and identifying internship/career-related opportunities* Assist students with developing professional skills such as resume writing, graduate school researchand application process, job and internship searches, interview preparation, and social networking* Act as the liaison for various academic units. Collaborating with relevant student groups, academicdepartments, and administrative departments to develop industry cluster-specific programming,student preparation, and communicate opportunities to students* Develop and coordinate career-related educational programs for classes, student organizations,groups of prospective students, and others as appropriate. *Collaborate with faculty and campus partners in the development and delivery of programs and messages*Possess sensitivity to cultural differences and the ability to relate empathically, effectively, andconsistently with a diverse student population*Accurately document all interactions with students and graduates in the career services database*Collaborate with the employer relations team to connect students and academic programs to specific employers' jobs, internships, and applied learning experiences.

* Advise and help prospective and current students, alums, and community with career advancement strategies* Implement creative and innovative ways to build partnerships with employers, faculty, college staff, and students* Manage/train student employees and assist in monitoring and auditing department budgets* Assist with creating and editing informational handouts, resumes, cover letters, and mock interviews.* Develop career-related programming for events, workshops, and classroom presentations* Guide the student's career exploration, skill-building to ensure a smooth transition into a career cluster * Maintain the physical and web job board with updates, including (Virtual and on-campus events, resume reviews, employer and student registration, data entry, and approval of all online job board inquiries)

* Assisted the office manager in overviewing the department budget * Managed office operations, and maintained financial records* Maintained a detailed record of daily deposit reports, and rental check requests* Supervised and managed the student Box Office team daily (20 students on average) * Recruited, selected, and trained new student hires and student managers each year* Provided regular professional development for the Box Office student staff * Planed for North Central College students, and community outreach to publicize for the college events* Managed and oversaw the operation of the evening and weekend events (An average of 500 attendees)

* Assist Admissions staff with various projects, including but not limited to: event preparation; event participant follow-up; and inquiry management.* Assist Student Life and Academic Services with various projects, including but not limited to: event preparation; graduation coordination; and event logistics support.* Providing front desk support, including but not limited to: opening/closing the office; maintaining a presence at the front desk; engaging with various populations via email, phone call, and in-person; and coordinating front desk operations.* Assisted Admissions staff with event preparation, event participant follow-up, and inquiry management* Supported Student Life and Academic Services with various projects, graduation coordination, and event logistics * Provided front desk support, including opening/closing the office, and maintaining a presence at the front desk* Engaged with various populations via email, phone call, and in-person to address inquiries* Ensured that all other front office employees were trained in the latest customer service techniques and tools

* Took a lead in training new hires and managed the daily activities at the store.* Developed personal ongoing relationships with customers and represent the organization in the best possible way.* Managed the team to ensure a positive customer experience.* Created a positive atmosphere for the staff and established a collaborative team environment.* Provided ongoing feedback to team members on their successes and areas for improvement.* Assisted in creating team schedules when needed.* Compiled the shift logs and send reports to management.* Supported and oversaw store audits and financial reviews.

* Researched, and audited property tax refunds due to taxpayers* Performed tasks related to refund process, and calculation procedures* Performed extra projects and administrative tasks as needed at the refund department.

- Answered multi-line telephone, transferred calls, and took detailed messages- Researched and drafted business cases (Graduate Assistant Position Benefits)- Organized and maintained employee files- Assisted Students, Instructors, and staff with their HR-related inquiries