It Business Analyst - Bspan (Pakistan | Srilanka | Bangladesh)
Karāchi, Sindh, Pakistan
In my current role, I've had the opportunity to lead and contribute to a variety of projects, showcasing my versatility in project management, technical skills, and relationship building.• Developed technical requirements and pseudocode for the Lipton Link project, ensuring clear communication and alignment between business needs and vendor deliverables.• Spearheaded the design and development of the TaxCertify web portal, utilizing a robust technology stack including ExpressJS, ReactJS, and MongoDB.• Coordinated with global teams and conducted User Acceptance Testing (UAT) to ensure compliance with Standard Operating Procedures (SOPs) and project objectives.• Automated previously manual processes, such as the AR Ageing Reports and TaxCertify portal, significantly reducing annual workload and streamlining operations.• Fostered positive relationships with vendors and internal teams, ensuring smooth project progress and resolution of issues in a timely manner.• Developed Power BI dashboards by understanding business context, determining relevant metrics and KPIs, and leveraging Power Query for data manipulation, thereby providing valuable insights to stakeholders.