Yousuf Shareef Mohammed Email & Phone Number

India, Uae

Dubai, United Arab Emirates

•Supported full cycle Workday implementation that replaced legacy system (Lawson) for domains (HRIS/HCM, Finance & SCM)•Oversaw projects deliverables that included Data Conversion/Validation, Testing, Integrations, Reports creation and validation•Facilitated configuration/design changes and redefined scope items

Hyderabad, Telangana, India

• Analyzed and configured custom reports for the HCM and Payroll modules• Drafted scenarios that aligned with the BP definitions/configuration workbooks (for modules: HCM, Benefits, Talent, Performance, Comp, Adv comp)• Created procedural documents and job aids for users as part of preparation for UAT with stakeholders and project sponsors• Created a comprehensive plan for testing and drafted a detailed test strategy document • Aligned functional resources, UAT testers and technical teams with testing framework and schedules• Facilitated training and demo sessions for onsite and remote testers/users• Coordinated on issues pertaining to conversion, integrations, configuration with implementation team and vendors• Facilitated and coordinated UAT testing with the functional leads and stakeholders• Executed test scenarios and tested and validated configurations and performed defect management • Carried out configurations on various modules based on the BP definitions/requirements

Hyderabad, Telangana, India

Take calls; receive emails and e-faxes to create business trips and vacation trips for employees of various corporate companies.

Jeddah, Saudi Arabia

• Prepare daily sales report for tickets and tours and submit to Accounts department. • Hold periodic meetings with the corporate clients to check on any issues and handle them accordingly.• Hold meetings with various tours and package providers’ and suppliers to keep up-to-date list of various tour packages available in the industry.• Upload new package deals on our B2B and B2C websites.Additional Responsibilities• Facilitated configuration/design changes and redefined scope items • Collaborated with cross-functional teams, vendors, business partners and implementation team on design changes, issues, road blocks etc• Planned comprehensive strategy for project testing phase that comprised of multiple test cycles (Unit, E2E, UAT, Parallel Payroll)• Facilitated and coordinated the customer confirmation sessions • Collaborated with cross-functional teams, vendors, business partners and implementation team on design changes, issues, road blocks etc

Jeddah, Makkah, Saudi Arabia

Job Responsibilities• Worked as “Corporate Travel Consultant” • Take calls; receive emails and faxes to create business trips and vacation trips for employees of various corporate companies. • Handled Front desk walk-in customers and helped them with their ticketing and tours needs.• Handled Visa sales and preparing of International Drivers’ License for customers traveling abroad. Additional Responsibilities• Prepare daily sales report for tickets and tours and submit to Accounts department. • Hold periodic meetings with the corporate clients to check on any issues and handle them accordingly.

Hyderabad, Telangana, India

• Facilitated training and demo sessions for onsite and remote testers/users• Coordinated on issues pertaining to conversion, integrations, configuration with implementation team and vendors• Facilitated and coordinated UAT testing with the functional leads and stakeholders• Executed test scenarios and tested and validated configurations and performed defect management • Carried out configurations on various modules based on the BP definitions/requirements • Facilitated Workday system inbound and outbound integrations via EIBs, i-loads, core connectors and coordinated with vendor as well as source system teams on updates and maintenance tasksAdditional Responsibilities:• Travelled to the United States of America for smooth transition of a new client. • Have been active participant in training and helping new joiners learn the process.• Created Standard operating procedures for smooth transition of process and for trainees to learn every aspect of the new process.

Mumbai, Maharashtra, India

Job Responsibilities in Delta Air Lines:• To take inbound calls for booking tickets over the phone for Delta Air Lines.• To handle various queries from the callers about flight status, baggage etc.,• To take calls for Delta’s Frequent Flyer program ‘Sky miles’ and reserve award airline tickets.