Yousuf Idris Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Oversee account management, sales, and IT operations for the EMEA region.Handle key enterprise accounts like LYFT, Walmart, and Carnival Cruise contributing over $150k in revenue.Lead a team of developers, ensuring continuous training and skill development.Drive business growth through strategic sales initiatives and client relationship management.Manage recruitment processes, ensuring the acquisition of top talent.

United States

Developed a WebApp using C# and AWS for a product company to automate customer invoicing, payment management, and refunds in QuickBooks. Processed CSV data, parse and upload it to the database, remove duplicates, and update records. The application featured a front-end interface using jQuery.Helped develop a SaaS application for billing, payroll, and practice management for other firms. This custom-coded solution managed clients and employees.

United States

Developed a comprehensive client and employee management tool, automating client invoicing by rounding up timecards and provisioning new clients across multiple systems (Teamwork, Zoho, SharePoint, QuickBooks, Bill.com). This tool also managed employee accounts, handled IT requests, integrated with Teamwork for billing and project management, and automated client rate increases, surveys, and forms.Played a key role in the company's merger and acquisition, which saw an increase from 20 to 75 employees. Assisted in migrating systems from Google Workspace to Microsoft 365, moved password management to Zoho, recreated project folders in SharePoint, and migrated data between QuickBooks files.Built and maintained databases for the company's directory of staff and clients, ensuring accurate and up-to-date information.Created custom integrations with Salesforce, QuickBooks Online, LastPass, and Teamwork, streamlining operations and improving data flow between systems.Developed a Billing & Payroll app to manage the entire company's billing and payroll from a single, user-friendly interface.Generated custom reports using API integrations to provide detailed insights and analytics.Developed internal tools and automations for a sales agency, managing consultants' payments, client billing, PO tracking, and sales meetings. Integrated with QuickBooks for invoice generation and Bill.com for payments.Created an integration between Salesforce and QuickBooks for a multifamily renovation software product business, automating the transfer of invoices and new customer data.Developed an automated invoicing system for a modeling agency, generating PDFs and sending them to models.

Santa Monica, California, United States

Sales and Mentorship: Shadowed the CEO on all sales calls, reporting directly to him. Received mentorship that significantly contributed to my professional growth.IT Systems Management: Oversaw all IT systems within the business, including Google Workspace, QuickBooks Online (QBO) accounts, and various third-party vendor accounts.Process Improvement and Automation: Identified inefficiencies and areas for improvement within the business. Automated the recruitment and employee onboarding process using automated forms and follow-up emails, reducing manual work by 30%.Internal Support: Managed all internal support tickets, ensuring timely resolution and maintaining smooth operations.Automated and cleaned data in HubSpot for more accurate and reliable reporting, improving data quality and reporting accuracy.

Implemented a custom integration for RedRock with DocuSign, saving the company 30 hours per week by automating document signing processes and reducing manual tasks.Developed a custom integration between Airtable and ArcGIS, streamlining data management and enhancing spatial analysis capabilities for clients.Led a major database migration for LYFT, transferring over a million records from Wrike to Airtable. Implemented a new Airtable base to support the company’s marketing and product management needs, improving data accessibility and workflow efficiency.

Roseau, Dominica

Developed processes, procedures, and standards for the employees of crazy carrot. Managed inventory for efficient processing, and located suppliers. Did a complete financial analysis to see what changes needed to happen for the company.

Roseau, Dominica

Sault Ste. Marie, Ontario, Canada

Advised students, planned events, and provided an awesome student experience to the residents of Algoma University.

Sault Ste Marie, Ontario, Canada

Cashier and Front Line Cook, for Morningstar

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Computer Science Club, Residence Council, Food Pantry

High School Diploma, A Levels